has anyone ever managed to get HMRC to change their agents address for VAT
I am a chartered accountant and have for many years run my own practice. Last year I converted this ti a Ltd company and changed premises. I informed HMRC of this and over several months, and eventually the MP getting involved they changed what they said were all the details,
Unfortunately that is not the case. Apparently for VAT it is not possible for them to ever change the address of any agent, or at least that is what their complaints team have today said to me.
Effectively what this means is that for all new clients if we enrol them HMRC will write to them saying that a different named accountancy form, from a different town has approached HMRC asking to register them as their clients, and here is the relevant code. This cause concern and confusion amongst clients
they have said there is no work around, except to re enrol all existing clients on a totally new agent code which would take a lot of time and effort for us and for all existing clients and mean that all existing data that we have generated for them is lost
What I am hoping is that this issue can be raised with HMRC by the profession. it will effect every accountant who moves offices. It is worse than that, in that HMRC tell you everything has been changed and it has not, so the tax agent will not be aware of the error.
It is also worse as I believe it places HMRC in breach of data protection rules, as they clearly hold incorrect data for us, but are not prepared/able to change it. Finally it is unfair on businesses as it causes concern and extra work for them.
I hope this is sufficient to encourage you to raise it. I will be feeding back to our MAP, who usefully is a government minister, and try to get some pressure on them at that end as well.
Tim Vogel BSC FCA JP