Received a late-filing penalty notice last week re. SA900 (2017). Return was submitted 7-4-17 and we have HMRC’s email receipt (plus ditto via Ftax).
Agent helpline doesn’t cover SA900, so rang “normal” HMRC number (auto-voice said “too busy to take calls because it’s snowing”!). Tried “on-line appeal” but it’s not working (letter says we can appeal on-line for 2015-16 onwards, but web says 2015-16 only !). We’re reluctant to fill in SA370 Appeal form – it asks for “Other acceptable excuse” which implies we’re in the wrong and will doubtless put a black mark on our record. If we send a letter, it won’t even be opened before appeal deadline (6-4-18).
Any advice, please? – and what if I ignore the notice completely? Big thanks in anticipation…!