Howdy. I have made a conscious decision to leave Sage come the new financial year. I've realised that the prices have crept up very slightly over the past 3 years, presumably to help pay for more sales and marketing people. When I say 'crept up very slightly', I have my tongue firmly in cheek. It doesn't help that the software/support is really not at the level it should be these days and is perhaps struggling to keep up with the 'new cloud pretenders'. Believe it or not, the monthly subscription was £15 only 3 years ago! Coupled with rises in Sagepay fees, it's all a bit too much for a small business like mine.
But anyhoo, my question is really twofold:
- Has anybody done this? Cancelled? How? I'm struggling to find any information on their website (no surprise). Any contact numbers or links? I challenge you!! It's like one of those internet brain training mind puzzles.
- If anyone has sucessfully escaped, is there anything I need to be aware of? For instance, I'll lose access to the software - how do I track previous records - best method to backup or export data to keep it safe. My plan is to migrate all data into new system but I'm sure something will break along the way.
I'm not in any contract (as far as I know) so I'm hoping I don't have to give too much notice. I'm looking at Quickbooks who apparently have a migration team - I'm hoping it works out but I thought I'd ask for views. Many thanks!