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CGT Account

Set up a CGT Account

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Everytime a client tries to get a CGT reference number to declare a gain on a property sale, it takes them through to a 'trust' CGT page.  Husband has managed to get his sorted but wife is showing a completely different screen (even though they are both using same computer etc).  Any ideas as to what is happening please?

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By SXGuy
18th Oct 2021 15:52

No idea but I would have thought if he was clicking the correct link prior to signing in it should take him to the correct page.

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By rmillaree
18th Oct 2021 18:37

Have you (or should i say your client) tried using a different browser (or computer) - sometimes the cookies can cause issues here - note same issue may happen when clients are then trying to do verification from yor emailed invite.

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By meadowsaw227
19th Oct 2021 14:30

Yesterday I talked a client through the online process of the sale of an inherited property where the completion date was the 13/10/21 .
I got the tax due wrong by 19p.
Luckily I made him sign up for the Government Gateway as soon as he told me the house was up for sale.

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