CH Online DS01 service

Now asking director's to register for a new CH account

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I have used the online DS01 service successfully for years but I wasn't aware that it had asked the director to create a new account nor for the company authentication code.

Is this a new development?

Replies (12)

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By Gone Sailing
12th Jul 2021 17:09

Several clients have filed DS01's recently, no-one has mentioned the need to create an account.

Curious to know the answer if this is new.

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By rmillaree
12th Jul 2021 17:29

Reasonably new yes - note i think its such a simple sign up that rather amazingly the average client can sort themselves (unlike gateways lol) and its setup there and then without need for anything other than emailed link to themselves and the authentication code (you should provide if they might not have it ) - thats from memory mind so i could be wrong here about the exact technicalities.

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By Gone Sailing
12th Jul 2021 17:36

So somebody thought it a good idea that you need a new account to close a company, and then you don't need the account.

I suppose in the age of ID theft there is some wisdom in it, but then "i think its such a simple sign up that rather amazingly the average client can sort themselves" makes it pointless.

Anyone know what ID (etc.) details the client has to give?

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Replying to Gone Sailing:
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By rmillaree
12th Jul 2021 18:29

"Anyone know what ID (etc.) details the client has to give?"

As far as i am aware nothing other than the authentication code - i could be wrong though.

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By Matrix
12th Jul 2021 17:39

Do they just have to create a login? We had to do this last year to apply for the 3 month extension before they extended it to all companies. It takes 2 mins.

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Replying to Matrix:
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By Paul Crowley
12th Jul 2021 20:17

Same here
Thought it strange at the time, left it to the admin lady to sort out.

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By thomas34
12th Jul 2021 17:56

Yes, I think it is because I was victim to this recently. I'm allowed to file multiple confirmation statements (using the companies' authentication codes), I can shorten accounting reference periods etc. but can't file DS01s without some new account. I just did it manually in the end. That said there are people on this forum that love multiple layers of security.

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Replying to thomas34:
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By Gone Sailing
12th Jul 2021 18:05

Well, only a director of the company can file a DS01, I understand that is the legal requirement, just saying.

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Replying to Gone Sailing:
Stepurhan
By stepurhan
12th Jul 2021 19:34

An agent can set one up, but the directors need to sign off on it.

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Replying to Gone Sailing:
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By Paul Crowley
12th Jul 2021 20:20

Last dubious DS01 I was had the accountants details as presenter
I prefer to leave it to the director/shareholder
The statements are clearly his statements and nothing to do with me

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By bettybobbymeggie
12th Jul 2021 19:38

I'm not convinced this extra layer of security achieves anything. The director has already confirmed their email address by clicking on the link in the email they initially receive from the service. Anyway, my particular client couldn't navigate such complex steps so we've opted for the paper route.

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Replying to bettybobbymeggie:
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By rmillaree
12th Jul 2021 20:07

I can sort of understand that peeps and their advisors may have been taking shorcuts here - so it makes sense that they at least demand the person setup an acount and have some sort of transaction history that could be referred back to if needs be so that there is at least some sort of electric paper trail other than just one click on a link.

classic example would be if couple have same email address this could lead to confusion as to who may have signed if they are not paying full attention - if they at least have to setup an acount at a with their name then its harder for them to argue that they didnt actually do what they did later.

For the sake of avoding any confusion when its a company being dissolved this makes complete sense to me so its likely that ds01 is accidentally submitted - lets be frank we all have some numpty clients who don't really read what you are sending them and will sign anythig that is sent to them even if it isnt for them.

As you say if someone can't put their name and email address and provided code in via a link and then click through on email confirmation its probably safer that a paper form be done by that person.

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