We submitted an appeal against a late filing pnelaty back in August. We still haven't received a response, but on enquirig it turns out they have responded direct to the client.
In the letter it states:
"We've changed the way we give our customers confidential information. We no longer write direct to an agent or authorised third party."
Have I missed something? When did it become HMRC policy not to respond to a registered agent?
Has anyone else experienced this?