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Changes to client PAYE account

Not able to look at liabilities or payments made?

Didn't find your answer?

Logged into my agen account this morning, to look ar a clients PAYE account.

After 15 minutes of looking around, the link for the liabilities and payments made link has gone.

I know it was there as I accessed the same client on the 15 Jul, and all was OK.

Anyone else having this problem?

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By Wanderer
03rd Aug 2020 10:57

puzzel wrote:

Anyone else having this problem?

Nope, still there for me.
If definitely not there for you, when logged in to that client try.
https://www.tax.service.gov.uk/statements/epaye/annual-statement
https://www.tax.service.gov.uk/statements/epaye/payments
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By Wanderer
03rd Aug 2020 11:23

Looked into this, appears it's all about the route you reach the client's details with.
I suspect you are on
https://www.tax.service.gov.uk/paye/org/NNN/AB12345
where NNN = Tax office reference & AB12345 is client PAYE reference.
You need to be on:-
https://www.tax.service.gov.uk/statements/epaye/account-overview

Thanks (2)
Replying to Wanderer:
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By enoryt010
03rd Aug 2020 12:22

I've had this before and a way round it is brilliant, thanks!

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Replying to Wanderer:
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By AWeb72
09th Aug 2020 23:29

I've tried this method but it says I can't use that service as have more than 200 clients

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By puzzel
03rd Aug 2020 11:34

Thank you, will look into it.

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