Is it humanly possible to change my agents address for my PAYE clients. Letters to HMRC/agent maintainer/CAAT (Whatever you want to call tem) have gone down a black hole.
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You need to write to CAAT listing all the relevant clients and their PAYE references. CAAT can't do it with just your firm's name and agent code.
Thats how we resolved it - or phone employer helpline and go through them one by one - have all the paye details etc in front of you - they will try to tell you that by amending one it will amend them all - but it does not!
I moved office 2 years ago, and they are still writing to old address. I'm now moving office again! I've spoken to them over the phone, wrote to them, wrote to CAA - it just doesn't seem possible to do it. Madness
This is covered on here on an almost weekly basis.
Why note copy your MP in and request their help. HMRC fit for purpose. What a joke!