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CJRS - Adding to an "already" Submitted Claim.

Amending a Grant Schedule at HMRC

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Has anyone mucked up a claim yet and looking for a way to add another claim for the same period. Is there a way or should this be added top the next pay period?

Have checked the help pages and the obviously the help line is inundated.

Thanks 

Replies (20)

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By jpf1101
20th Apr 2020 12:08

Same situation!

Director was furloughed with effect 1st April, whilst staff were furloughed 17th March , so I left the director off ( assuming I could do his separately!) as it asks for start of claim period, which is obviously different to the staff.

Now not allowed to to add him separately... absolutely ludicrous!

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Replying to jpf1101:
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By brucier
20th Apr 2020 12:09

Glad we are not alone. I "think" that we'll just add that claim line to the next pay period in May as I cant see any way round this.... what a leaning curve!

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Replying to brucier:
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By yelsnew
20th Apr 2020 12:11

I would think that would be rejected per the guidance of only one claim per period? Hope not though

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By brucier
20th Apr 2020 13:05

Could be interesting as it's a bona fide claim. I don't see any reason why it cant as the page by page templates only call for totals and they aren't broken down per employee. That being said, they'll check against each RTI Submission and may knock it back then. We have the backup info for when the deluge of Inspections start to land on doorsteps. Who knows as we are in uncharted territory. Top marks though for HMRC for pulling this out of the bags in such a short period.

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Kitten
By Hazel Accounts
22nd Apr 2020 11:56

I interpreted claim period as the start of earliest furloughed staff to 30 April (for monthly paid staff) and then claimed the amount of furlough within that period, which may not be all of the period. It says claim period not furlough period. Don't see how else you can do it. Have the calculations if checked. Realise not ideal but as already commented I think it was rolled out impressively quickly so there were bound to be a few hiccups and it has actually worked fine for my modest number of eligible small clients (14 claims and all went through on Monday).

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By brucier
22nd Apr 2020 12:06

Good to hear that, I totally agree with your understanding and ours all went though as well except that one as it was the first in the list that had two employees with different furlough "from and to" dates within April Pay Period....there's always one. We have all the back end calculations if needed so will wait to see if we get a call back from HMRC otherwise will look to add this to next month. Here's hoping that its just for another couple of months at best....

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Replying to jpf1101:
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By Brian Gooch
22nd Apr 2020 13:03

start of claim period refers to the period covered by the claim, e.g. if claiming costs for the period 17/3-30/4 the start date is 17/3. Employees furloughed after 17/3 but before 30/4 are still included in that one claim, the amount claimed for those employees being calculated from their furlough start date but still falling within this claim period

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By yelsnew
20th Apr 2020 12:10

Oof, from what I can see you can only process one claim per period (which forces you to include less than 3 week furlough staff who are expected to continue furloughing past 3 weeks).

However I doubt there is no method to correct, otherwise what would happen if you overclaim!

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Replying to yelsnew:
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By brucier
20th Apr 2020 13:06

All rather "suck it and see" I think....

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By MW-BM
22nd Apr 2020 09:57

We are also in same situation. Glad there was a chat service from hmrc and they said the tech expert will contact us in 48 hours.
So we are now waiting to amend as the directors and employees have different furlough dates.

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Replying to MW-BM:
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By brucier
22nd Apr 2020 10:04

That's really interesting....would you mind sharing what info you get back as we tried that route and waited in a virtual queue for 2 hours before we got disconnected? If you could add a note to this question, then I'm sure that many on here would be truly grateful?

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Replying to MW-BM:
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By The_hobbit
22nd Apr 2020 10:38

I contacted hmrc Monday and was told 48 hours, now on the phone and they are saying the 48 hours response is not happening.

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Replying to The_hobbit:
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By brucier
22nd Apr 2020 10:42

Oh great, are you able to share any further info if they have / are telling you what to do to correct the Submission?

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Replying to brucier:
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By The_hobbit
22nd Apr 2020 14:43

They say you have to "wait" - updated after 54 hours had a call from HMRC, saying they haven't forgotten me and they will escalate and try and deal with it in the next three days. Still doesn't help

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Replying to MW-BM:
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By Southwestbeancounter
22nd Apr 2020 14:39

Same here - I went onto online chat yesterday and they said they'd phone back in 48 hours. Lady phoned back this morning but couldn't deal with our particular query as it was above her grade so someone else more technical is supposedly going to phone back 'within 48 hours'!

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By Homeworker
22nd Apr 2020 10:14

I too am waiting for a call-back. I managed to make a mistake (overclaim) on the first claim I dealt with but could not get through on the phone and was 57th in the queue for webchat. However they got to me within 8 minutes and were very helpful, though I have had to be referred to another department. No problems with any other claims. All in all I am agreeably impressed with how they have coped with the volume of claims.

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Replying to Homeworker:
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By brucier
22nd Apr 2020 10:41

Hi, yes, 5 Stars for the HMRC, and I told them this. They sure have pulled this one out of the bag. Just managed to get onto Webchat, as i tried again and like you I've been told that I;ll get a call back within 48 Hours.
I think that there will be many employers in this position and Agents will all be scratching heads.

Perhaps if anyone reads this they can add to this thread what they hear back??

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Morph
By kevinringer
23rd Apr 2020 14:48

I've heard that HMRC will be adding adjustment functionality but I don't know when or if it will apply to claims submitted before the functionality is introduced. Given the lack of awareness of the bank holiday rules I expect a significant proportion of claims to be wrong, but the submitters to be unaware of their error. Until the ability to amend is introduced I feel the most pragmatic action is to correct on the next claim and only contact HMRC if that wouldn't be possible or if the error is significant.

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Replying to kevinringer:
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By brucier
23rd Apr 2020 14:54

Good idea, as long as we have the backup paperwork, then we "should" have no problems proving the original error. I think HMRC have done a great job in getting this up an running in such a short period. Thanks for sharing...will keep my eyes peeled for this enhancement...

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By 24-7 Accounts
02nd May 2020 22:51

I had omitted a director by error from last month's figures and after a webchat with HMRC I was told to add it onto the next submission.

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