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CJRS Claim Query - more than usual hours in period

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My client is a pub and they have re-opened in July.  Most staff are paid weekly and usually on varying hours.  Furlough claims have been made based on their average.  Now they are flexibly furloughed.  I am completing the claim for July, which includes 4 weekly pay periods.  One employee has done more hours than usual for the last 3 weeks of the month but did not work for the first week.  So on his payslips, he has had furlough pay for the first week and normal pay for the ours worked for the last 3.  The total hours is more than the 'usual' so when I complete the claim it is throwing up an error message.  I thought about claiming on a week by week basis but as some employees are on monthly pay, this would then give me a problem with the length of the claim period.  Has anyone else had a similar issue and how did you fix it?

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RLI
By lionofludesch
01st Aug 2020 10:56

Surely, if you're not claiming furlough for three weeks, his normal hours are what he worked. Albeit under revised contract terms.

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Replying to lionofludesch:
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By Lucy N
01st Aug 2020 11:01

The claim period is for 1st July to 31st July. It is only the first week he did less hours.
Should I just out his usual and worked for the first week and ignore the last 3 weeks of the month on the claim? He is still flexible furloughed for the whole period and could be doing less hours again in August.

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Replying to lionofludesch:
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By Lucy N
01st Aug 2020 11:15

I understand what you are saying now, thank you. So I have added his average weekly hours for the first week + the hours actual worked for the 3 weeks to get the figure for usual hours worked. Thank you for your help :-)

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By Matrix
01st Aug 2020 11:41

The usual hours for a variable paid worker is the higher of the July 2019 hours and the average of 2019-20. So you would need to calculate it weekly since I don’t see how you could claim anything if you did it monthly.

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Replying to Matrix:
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By Lucy N
01st Aug 2020 12:44

Yes thank you I am well aware of that, his pay has been calculated in the correct way. It is filling in the claim I was asking about.

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By Matrix
01st Aug 2020 10:58

If he worked more than his usual hours then I don’t see how you can make a claim.

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Replying to Matrix:
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By Lucy N
01st Aug 2020 11:02

Because he is paid weekly and the first week he worked less hours so I am only claiming for that first week? I'm obviously not claiming anything for the other 3

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RLI
By lionofludesch
01st Aug 2020 11:14

Is he on furlough for week one and then not on furlough for weeks two to four ?

What happened to the half week at the beginning of July ?

Sorry - I'm struggling with the facts here.

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Replying to lionofludesch:
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By Lucy N
01st Aug 2020 11:16

I've worked it out now, thank you for your responses.

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By Crouchy
01st Aug 2020 11:17

you cant claim on the basis that he's working more than normal and so cannot be missing out on pay at this time

the real issue seems to be that a monthly claim is being made for a weekly pay cycle, had a weekly claim been made, there would have been no problem

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Replying to Crouchy:
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By Lucy N
01st Aug 2020 12:43

You can only do one claim per period, so employees paid monthly and weekly have to be on the same claim. He is only working more than normal after the first week so only claiming furlough for the first week.

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By Paul Crowley
01st Aug 2020 16:24

I am glad you worked it out
As I understand it there are 6 relevant parts to the claim
Part week at the beginning, 4 standard weeks, then part week at the end. (Unless either start or finish week happens by pure luck to finish on the exact month end.)
Weekly claims would still have these issues but with the monthly people needing to be apportioned into the weeks and part weeks.

So weekly claims would have been a bit more laborious

Given the new penalty rules, near enough is good enough no longer applies.

Really glad I do not have any week and month combinations.

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By kathyk0410
02nd Aug 2020 12:00

We have a similar problem in that we have a mixed payroll of monthly and weekly so was hoping to submit one claim for all - but some of the weeks have been on full furlough - others they have no furlough and others they have flexi furlough and then to add to it the final week is split 5:2 which means that we can't claim in July for the final week's furlough amount as the average hours for 5 days are less than those worked but the balance of the average hours for 2 days has no hours worked for all but 1 employee who was in the shop. Going to restrict the claim for the 2 days to the actual paid and include it with the August claim. We have worked out each individual week's claim and totalled them but if we submit weekly claims where does the monthly fit it? Don't want to submit the weekly claims and then find out we can't submit the monthly. This wasn't a problem with V1 claims so I think somehow we are going to have to alter the hours on the monthly claim - full furlough is easy - average hours none worked - no flexi furlough - maybe average hours with average hours worked?

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Replying to kathyk0410:
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By kathyk0410
02nd Aug 2020 12:04

Also the time and effort this is taking!

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Replying to kathyk0410:
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By Paul Crowley
02nd Aug 2020 12:17

As one of my clients advised me, it's just wages, how difficult can it be?

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