Hi, wondered if this has happened to anyone else and if so how to fix other than a painful wait on the helpline....
I am an accountant and have been putting through various clients claims since day 1 and I am pretty sure I know what I'm doing.
The affected claim for July is for 3 employees - 2 furloughed all month and 1 flexifurloughed (I double checked the amount of the flexi person on HMRCs calculator) and totals £2814.
Last month 4 employees were on furlough, but as all worked between 4 and 9 days (still complying with the 3 week minimum furlough rule) the claim was £2788 ie less.
The claim won't proceed as HMRC puts up a screen saying I'm claiming too much. I tried webchat - she agreed the amount shouldn't be limited as long as it's less staff (it is as 3 < 4) but can't help me further.
I had a different one person client for whom I sucessfully claimed more this month as flexifurlough worked out more beneficial for them (they lost a whole week at the end of June for working 1 day due to the 3 week rule) so there must be something other than the fact it's simply more?
Any one else had this problem? Any ideas appreciated
UPDATE tried again 2 days later and it went through this time with no changes to the figures. Gremlins?