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Client cant access gov gateway account

Any way of getting this reset? - **solved**

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I have a client who cant get into the gov gateway account for their organisation.

There is an old account set up with VAT connected to it, texting a number to a phone number they dont know.  We suspect it was set up by an old agent who has gone out of business.

Having been round HMRC's website in a loop and failing to reseruct it, is there a way to just reset the whole thing and start again?  I cant come up with anything. 

**solved*

Helpdesk rest the phone number

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