Client SEISS 4 withheld?

Been told they want further information via Dropbox.

Didn't find your answer?

A subcontractor client of mine completed the SEISS 4 application which told him he was eligible and the actual amount he was due. However he has since had notice from HMRC that an alert has been triggered and they are withholding his grant.

He has spoken with HMRC twice who now want further proof as to who he is. He doesn't have a passport and his driving licence is the old paper version. They've said they want the necessary proof off him before they'll discuss the matter any further, and if he doesn't provide it by Tuesday night then the claim will be cancelled. I'm certain it's not a scam, but has anyone else been in this position, seeing as they won't speak with me neither as the agent

Replies (3)

Please login or register to join the discussion.

avatar
By Hugo Fair
24th May 2021 20:55

"He has spoken with HMRC twice" ... what does this mean?
Has he received anything in writing (email or otherwise) setting out what you say in OP? If so, doesn't it make clear what proof of ID is requested (depending on what is available) and how to supply it?

What you've described (a claim that is withheld and subject to cancellation in absence of requested proof of ID) is, however crass, exactly the process that HMRC are applying to these claims.

See https://www.icaew.com/-/media/corporate/files/insights/tax-news/seiss4-p...

Thanks (1)
Replying to Hugo Fair:
avatar
By gazzo5000
25th May 2021 06:20

Thanks for the reply, which is very useful.
From the help notes though it does appear as though this process is there for new applicants for phase 4. My client has previously received all 3 available grants, so it does seem particularly odd that it’s at this stage that they are trying to validate who he is.

Thanks (0)
blue sheep
By NH
25th May 2021 07:41

standard HMRC practice for this grant, he needs to comply to get the grant simple as that

Thanks (0)