The specifics aren’t relevant, I just want to vent.
Let’s say one would normally prepare accounts under accounting policy A.
Client: I want you to prepare the mgmts under B.
Me: are you sure? That’s not what you’d normally do.
Client: yes.
Me: you know that we’ll have to prepare the year-end accounts under A, so when the bank see them they’ll ask why they’re so different.
client: yes
me: you still want me to do them under B?
client: yes
Me: ok, but I’ll send you a schedule each time with the adjustments that we would normally have made.
Client: ok.
Present day (a number of months later) - polite version of client’s email
client: I’m changing accountant
me: why
client: the bank say that accounts haven’t been prepared normally.
WTF I get he needs to keep the bank happy, but given the reasons, does he have to be so nasty about it?
Replies (15)
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lionofludesch wrote:
Personally, I'd send a copy of the response to his bank.
Love it. I might come back to that if he doesn’t calm down.
Nobody badmouths me without getting some come-back.
"Hopefully in future you'll see the benefit of following my advice. I've done 100s of these accounts, you know."
I would brusquely give him chapter and verse of the emails where he orginally asked for it. Then I would add that I look forward to no longer acting for him.
Muppet is too embarrassed to admit their error.
you could go for a "whilst we appreciate clients will not always follow our advice, we do expect for those doing so to take full responsibility for any consequences arising from their decision"
You're better off without this idiot.
I love reading this website, I realise what a lovely client I am :-)
Forgot to mention, this was the client that the previous accountants signed off their handover letter to me with “good luck”.
Onto his 4th accountant in 18 months ...
Told you everything you needed to know :)