hi. not sure why and maybe others have felt the same. in the last few months leading up to the 31/1 deadline, we are getting the feeling that there is an apathy, aversion, total dis-interest, carelessness and lack of concern among people compared to past years. Granted, no one ever wanted to think taxes, but this year its much worse. They are sending info/records very reluctantly and late, half of it is missing, inefficiency at the highest level, and more oftn than not we dont knwo how to speak to people as we are faced with agitation etc. Could be the situation in the world in last 2 years, could be because people are being taxed through the nose and we are working for the gvnt? people are not totally unjustified in their behaviour - it just happens that being the middle persons we are at the receiving end. and if you think that in 2 years there is much more prtessure coming around with tax digital...
2nd Dec 2021
clients totally disinterested this year for self-
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