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Cloud based payslip portal for client employees

Disappointed by Moneysoft's recommendation of Paydashboard? There must be others?

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Like others have already said in anoher thread, it was very disappointing that Moneysoft were offering up Paydashboard as a recommended solution for presenting electronic payslips etc for employees of clients using our payroll bureau service so as to be GDPR compliant (primarily).  I for one have often thought about the benefit of having such a portal as being part of the bureau service and would have happily have gone with the recommendation, until I found out about the pricing structure (I'll not go into that here as that has already been well covered elsewhere).  So, I'm stuck at the moment - I use Moneysoft Payroll as I find it is a good quality product at an excellent price - yes it lacks some of the functionalities of the premium offerings from the likes of Sage etc., but they are periphery (IMHO).  I don't particularly want to jump ship from them, especially as I also have a number of clients that now use the product too thanks to me recommending it.  Bearing this in mind, I am therefore searching for a standalone product and reaching out to you all in the hope that some of you have found something that offers this kind of service at a fraction of the cost of Paydashboard.

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RLI
By lionofludesch
14th Jun 2018 11:47

My experience is that clients' employees hate it.

They just want to know what they're being paid. Most of them will grudgingly accept email but what they really want is a paper payslip.

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By leicsred
14th Jun 2018 12:16

We use Mimecast as a sort of half way house in that all emails with payslips on are automatically sent securely to a portal. It seems to be reasonably well received by the employees.

I don't know cost as it comes part of a bundle with our hosted provider.

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By Matrix
14th Jun 2018 13:15

There is nothing in GDPR saying you cannot email payslips and you can password protect using Moneysoft anyway. I gave my clients the option of setting passwords but very few took it up and it ended up creating more problems.

Work out the problem that needs fixing, bearing in mind what your clients want and then find the solution. I certainly don't want to spend more time or money on payroll and I don't think my clients do either.

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By adpriestley
14th Jun 2018 14:44

Already password protecting payroll reports, not just payslips, when emailing to clients/their employees so that's sorted - was hoping however to find a low cost solution to put everything in the cloud and do away with emailing payslips etc. completely (and build into my pricing as a usp for the service).

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By Confused78
14th Jun 2018 18:36

We use brightpay in our company.
Have found it very good and it emails the payslip or can employees can log into the secure portal.
We were originally with sage but found this to be a fraction of the price.
Employees seem to like it too as don’t need to ask for copy payslips etc.

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RLI
By lionofludesch
14th Jun 2018 18:56

Confused78 wrote:

Employees seem to like it too as don’t need to ask for copy payslips etc.

Another gripe of mine is that employees seem to think that I run a filing facility for duplicate payslips and P60s, even where they have had the payslip by email.

"Your employee won't stand the cost - will you ? Or would you prefer to look behind the radiator ?"

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By Wanderer
14th Jun 2018 19:37

I (almost) NEVER respond to client employee requests for anything.
If employee wants duplicate information they can ask their employer.
Once you start giving out duplicates etc you are making a rod for your own back.

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Replying to Wanderer:
RLI
By lionofludesch
14th Jun 2018 22:02

Wanderer wrote:

I (almost) NEVER respond to client employee requests for anything.
If employee wants duplicate information they can ask their employer.
Once you start giving out duplicates etc you are making a rod for your own back.

It's not for me to upset the client's workforce. Client's tend to get upset themselves about that sort of stuff. It's about taking the route of least resistance. As long as someone pays me, I'm happy to provided duplicates. The issue of who pays I leave to the client and the employee.

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