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Collection from Argos

My wife and I collected some goods from Argos but they dont ask you to sign anything

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My wife and I collected some goods from Argos today. We have to collect one item later. They didnt get us to sign for what we collected.

The only way they could prove we had collected anything would be by CCTV. We could have got somebody else to collect the items and then we could have said they were nothing to do with us. Dodgy but I would have expected to have signed for what we took.

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By I'msorryIhaven'taclue
15th Sep 2020 16:32

Our Amazon delivery guy, in his own interpretation of Covid-secure delivery, regularly leaves parcels outside the unit with no regard for security, weather, or indeed whether we're in or out.

When we tried approaching him he donned his mask, jumped in his van, and tore off.

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Replying to I'msorryIhaven'taclue:
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By Caber Feidh
18th Sep 2020 23:05

My experience of Amazon and other delivery persons is that they arrive with a package bearing an address label with the sender's and recipient's names, and the order number. He (it is almost always a "he") takes a photograph of the package, showing its label, up against the door or in the designated safe place. The metadata on the photograph show the time when it was taken and the GPS derived latitude and longitude of the camera (accurate to within a few metres).

This photograph seems very good evidence that the delivery was made. Of course, unlike a signature for a received package, it cannot prove that there was anything in the package or that the delivery person did not immediately retrieve the package.

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By SXGuy
15th Sep 2020 17:08

What's the accounting question?

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Replying to SXGuy:
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By I'msorryIhaven'taclue
15th Sep 2020 17:17

Peter's contemplating a career change in case his ex-client fleeces him in the courts for failing to VAT register.

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Replying to SXGuy:
By petersaxton
15th Sep 2020 18:12

I suppose it's more of an auditing question. Didn't you do auditing as part of your accounting training?

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Replying to petersaxton:
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By I'msorryIhaven'taclue
16th Sep 2020 09:20

Ahha, stock and internal controls. The (pre-decimal) penny's dropped!

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By memyself-eye
15th Sep 2020 17:37

the question was probably based around a mileage claim for two people to collect goods. There again it might have been about proving said goods went into stock, or maybe it was whether home delivery would be tax deductible.
Maybe though it was just about Argos...

ps: no deliveries these days are signed for.

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Replying to memyself-eye:
By petersaxton
15th Sep 2020 18:13

This was collected at the store. It didnt seem to have changed after coronavirus.

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By zebaa
15th Sep 2020 18:17

The same is true of construction & industrial goods. Signatures are pretty much not done now. Difficult to sign anything when there is a plastic barrier and you are two metres away. Invoices arrive by email too, so no contaminated paper doing the rounds.

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By Anonymous.
15th Sep 2020 20:45

From memory you have to give a reference number that you get via text/email when you order. If you have that reference, they take that as evidence that you are the purchaser.

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By Survivor
15th Sep 2020 22:11

I collected a new car on Monday. It was waiting for me all sanitised and ready to go, I was handed a folder with the paperwork and keys in it, and drove off without signing a thing. If it's good enough for Mercedes then I'm sure it's good enough for Argos. We are no longer expected to sign for goods, no longer sign cheques, use computers instead of pens, pretty soon hand writing will be a lost art.

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Replying to Survivor:
By Ruddles
15th Sep 2020 22:51

Hmmm ...

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Replying to Survivor:
Quack
By Constantly Confused
16th Sep 2020 08:20

Survivor wrote:

I collected a new car on Monday. It was waiting for me all sanitised and ready to go, I was handed a folder with the paperwork and keys in it, and drove off without signing a thing. If it's good enough for Mercedes then I'm sure it's good enough for Argos.

#humblebrag

;)

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Replying to Constantly Confused:
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By memyself-eye
17th Sep 2020 11:02

Same with my new Porch.....

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Replying to Survivor:
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By I'msorryIhaven'taclue
16th Sep 2020 09:14

Survivor wrote:

...pretty soon hand writing will be a lost art.


Along with compound words.
.
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Replying to I'msorryIhaven'taclue:
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By Survivor
16th Sep 2020 09:23

ooops the grammar police are up early

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Replying to Survivor:
By Ruddles
16th Sep 2020 09:31

Not just the grammar police.

Goodbye.

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By AWeb72
15th Sep 2020 22:36

This place is becoming even more Facebook-like now

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Replying to AWeb72:
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By John Isabel
18th Sep 2020 10:30

Facebook gets lots of traffic though. And eventually they brainwash the users into ignoring the way they are being treated.

It's a proven system.

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Lone Wolf
By Lone_Wolf
16th Sep 2020 09:49

Tell me, how did the person at Argos know what to give you? I assume you never just turned up and left with a random box.

Any time I've done this you get a collection code, which you give to the assistant, who then goes and gets your item. Having that code is evidence that you are the buyer - and in fact probably better evidence than a signature.

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Replying to Lone_Wolf:
By petersaxton
18th Sep 2020 07:53

Print out of an email.
I could have denied I'd received it.
I accept that COVID-19 makes a difference but I dont remember anything being different at Argos before.

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Replying to petersaxton:
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By John Isabel
18th Sep 2020 10:32

But if they had the code and pin (which they probably read from your email) that's proof that either you got it, or gave someone else the means to get it - and if you did the latter then it's your fault if its not there when you go to collect.

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Replying to petersaxton:
Lone Wolf
By Lone_Wolf
21st Sep 2020 10:32

You could deny you received it either way though.

Hypothetically, you could go in on day one, collect the package from Mary, then go back on day 2 and argue with Bob that you never collected it, and the signature was forged. Mary and Bob don't know what your signature looks like, short of asking for some photographic ID which includes it before passing the item.

For your email print to not come from you, the email account you gave them has to have been compromised in some way so that the fraudster was able to obtain the print, or the codes, from the email.

Short of requiring photographic ID for every collection, the email method, to me at least, seems a more secure way of ensuring that the person who ordered the item, or someone they have entrusted, is picking it up.

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By ScribbleD
16th Sep 2020 12:57

I quite like the fact that it's not an accounting question. Makes a nice change! Nobody asks for a signature anymore. I get asked for my name and/or DOB and every so often the delivery driver will take a photo of the parcel delivered. Our new norm!

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By MichaelBol
16th Sep 2020 16:43

I was asked to sign a form on my phone today.
Spent 10 minutes trying to make my signature legible.
Signing with the tip of my finger.

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