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Commercial Filing without Agent login CTR

Hitting a brick wall PLEASE HELP

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I used to work for an accountants and left and now just carry out admin and accounts work for a small business. I have been filing their accounts for last few years and they have now gone over the £632,000 turnover so I have to file using commercial software.

I created the account with tax filer and as we don't have an agent log in it will not let me go any further, can anyone advise of software I can use that won't require an agent log in. 

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By Wanderer
03rd Sep 2021 01:30

What is your relationship with said small business? Are you an employee?

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Replying to Wanderer:
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By LOKEEFFE
03rd Sep 2021 05:15

Yes just recently. It’s just turned gone over the 632 and probably won’t again as was a bespoke job that took them over.

I did accounts for years for different people but due to the problems I was having I just went to get a job elsewhere and mainly manage office etc but the accounts need filing.

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By Matrix
03rd Sep 2021 07:02

I would look at Andica.

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Replying to Matrix:
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By LOKEEFFE
03rd Sep 2021 07:26

This doesn’t need an agent log in, the accounts were verified with tax filed from import from quickbooks but it just wouldn’t let me file.

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By sarahg
03rd Sep 2021 07:12

Does the company not have a government gateway account? You can use those credentials to file

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By Matrix
03rd Sep 2021 07:18

I don’t think you can use them in Taxfiler.

In the OP it says that commercial software is now required so I assume he previously filed using the company GG but has now exceeded some limit or other.

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Replying to Matrix:
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By AdamMurphy
04th Sep 2021 08:39

Yes you can, see my other reply below

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Replying to sarahg:
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By LOKEEFFE
03rd Sep 2021 07:28

No only there own which we have always used

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By SXGuy
03rd Sep 2021 07:25

Taxcalc let's you file using either agent login or client login.

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Replying to SXGuy:
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By LOKEEFFE
03rd Sep 2021 07:28

Thanks will look at this, now I have to figure out how to cancel tax filer.

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Replying to LOKEEFFE:
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By carnmores
03rd Sep 2021 09:41

contact taxfiler support there must be a way

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By tltodman
03rd Sep 2021 18:26

TopUpTax is only £25 + VAT for their minimum filing (which gives you up to 5 returns in a tax year)

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Replying to tltodman:
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By LOKEEFFE
03rd Sep 2021 18:31

I did it with Andica today but will keep this for future reference, just incase they do go over again.

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By AdamMurphy
04th Sep 2021 08:38

It’s there as clear as day on the Taxfiler website. Top right corner for the menu, then solutions, then individuals & self-employed

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By AdamMurphy
04th Sep 2021 08:38

It’s there as clear as day on the Taxfiler website. Top right corner for the menu, then solutions, then individuals & self-employed

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Replying to AdamMurphy:
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By LOKEEFFE
04th Sep 2021 08:42

AdamMurphy wrote:

It’s there as clear as day on the Taxfiler website. Top right corner for the menu, then solutions, then individuals & self-employed

Taxfiler will not let an individual to file a CT600 without the agent log in. I spoke to them yesterday and cancelled the subscription. This was confirmed by email. I had to file with Andica.

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Replying to AdamMurphy:
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By LOKEEFFE
04th Sep 2021 08:42

AdamMurphy wrote:

It’s there as clear as day on the Taxfiler website. Top right corner for the menu, then solutions, then individuals & self-employed

Taxfiler will not let an individual to file a CT600 without the agent log in. I spoke to them yesterday and cancelled the subscription. This was confirmed by email. I had to file with Andica.

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Replying to AdamMurphy:
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By LOKEEFFE
04th Sep 2021 08:42

AdamMurphy wrote:

It’s there as clear as day on the Taxfiler website. Top right corner for the menu, then solutions, then individuals & self-employed

Taxfiler will not let an individual to file a CT600 without the agent log in. I spoke to them yesterday and cancelled the subscription. This was confirmed by email. I had to file with Andica.

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Replying to LOKEEFFE:
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By AdamMurphy
04th Sep 2021 10:06

There’s something amiss here because a login is a login , doesn’t matter if agent or individual. There’s no difference in format between the two.

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Replying to AdamMurphy:
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By LOKEEFFE
04th Sep 2021 10:14

I can only tell you what I found when I did it. I can send you a confirmation email if you don’t believe me.

I have now filed via Andica with our own GG

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Replying to AdamMurphy:
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By Wanderer
04th Sep 2021 10:44

AdamMurphy wrote:

There’s something amiss here because a login is a login , doesn’t matter if agent or individual. There’s no difference in format between the two.

Maybe no obvious difference between the two but highly likely to be a difference in the formatting or construction to distinguish between agents & taxpayers.
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