It looks like this has been available for many months but only just hit my radar.
Once you sign up Companies House will reject any paper forms looking to change essential company and director details. Nice to see something positive on Companies House.
Have many been signing up their clients?
Replies (17)
Please login or register to join the discussion.
It's been there for several years
I don't like the idea. You can have problems with some clients if they need to do something online and they can't and you are not set up to do it for them. I would prefer to monitor any changes.
I imagine it's fine as long as:
1) you/the client knows the authentication code, and
2) you/the client has access to the registered office address in case it's forgotten.
May sound straight forward, but we've had the below situation a couple of times:
- client comes to us from another accountant.
- previous accountant's address is their registered office.
- client is registered for PROOF.
- client doesn't know authentication code.
- request it from Cos Hse, they send by post.
- previous accountant doesn't forward and ignores communication.
- can't change registered address without it as proof means paper registered office address form ignored.
It's a pain. The client then has to go through Companies House's fraud team and jump through a load of hoops.
Therefore it's fine in the majority of situations, but not ideal for some...
Ask for Co Hse authentication code
We ask for the code from the previous accountant with the handover information.
Dunno!
@Maslins - we use Iris to handle the webfiling for all our clients and so, I presume, just sending the standard "Presenters" authorisation letter signed by the director, would avoid all the hassle or do you know if these are rejected as well?
No idea I'm afraid. When we need to do Cos Hse stuff online for clients we just use our own email address/password here and the client's authentication code, didn't know there was another way.
I'd recommend you make sure you've got the authentication code on file before registering for PROOF, even if you don't currently need it with the way you file stuff with Companies House. It's easy to get provided someone helpful gets the mail at the registered office address. Like I say, you need a few things to go wrong before it becomes a real problem (nobody knows code AND whoever gets post at reg off add is being an [***]), but better to be safe than sorry.
I sign mine up (just in case) but then at that point I have the authorisation code to give me the access. The number of clients who don't seem to have their code when you take them on though...
A good idea for the company but not necessarily the accountant. Any of our clients who have signed up will have done it themselves and we have very litte to do with the filing of the forms. One client blamed us when they tried to file a paper form which was rejected. Obviously an ex-director/staff member had signed up. This was the initial reason we didn't sign any up.
You don't need their web-filing login, just one of your own
As long as you have your own webfiling login, the company number and authentication code you can sign a company up for PROOF.
At a company or rather several groups level
I advise internally to avoid PROOF. I know it's a security thing but with staff turnover and time pressures it's often quicker to print out a paper form sign it and get it hand delivered than waiting for the person with "the knowledge" to come back from holidays or whatever. We do file as many electronically as we can but it's a belts and braces thing with me.
Thats a big problem for Iris
I fail to understand this attitude, do you also use calculators and quill pens?
We have a central secure register of Client Authentication codes and personal Co Hse logins.
I don't see the pont
I fail to understand this attitude, do you also use calculators and quill pens?
We have a central secure register of Client Authentication codes and personal Co Hse logins.
What's calculators and quill pens got to do with this?
I have the client authentication codes in Digita Company Secretarial and in a Word document in my client files on my computer and paper.
I have Companies House monitoring set up so I am alerted to any filings.
When I take on a new client I regularly have problems with getting authentication codes and sometimes I have to resort to using paper to get the registered office changed.
Not had to do that for a long time..
Maybe you are taking on more then us
Not so many
It's just that it is a lot of hassle when it happens. Especially as usually the client changed accountants because they weren't helpful!
Always...............
We do it for all clients. We keep a reminder system ourselves, and contact clients in advance for things like the Annual Return.