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Converting Data from Sage Line 50 2010

Converting Data from Sage Line 50 2010

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I have some clients data in 2010, that I can't pull through as it says the version is unsupported - can anyone help please?

Also, if the client wanted to upgrade, what is the process?

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By sarahg
09th Feb 2015 20:11

Happy to pay

Would like to add, of course I am happy to pay for someone to help me out

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By JKnight
09th Feb 2015 20:15

Pull through?

What exactly are you trying to do that gives the error?

Data from Sage 50 Account 2010 (v16) should restore into all the subsequent versions. So, if your client wants to upgrade Sage, all they need to do is acquire the latest version.

 

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By sarahg
09th Feb 2015 20:18

Thank you

I am trying to view the clients data

It is on 2010

I try and pull through into 2012 and it says 'The data is from an unsupported version of the program.  It is not possible to convert this data directly.

 

 

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Replying to moretonr:
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By martinscutt
09th Feb 2015 20:29

Not two versions

sarahg wrote:

I am trying to view the clients data

It is on 2010

I try and pull through into 2012 and it says 'The data is from an unsupported version of the program.  It is not possible to convert this data directly.

 

 

There is no way the gap you are trying to bridge is only two years, Sage can do that gap easily before complaining about it in that manor., find out from them the version number and look it up, the naming convention can be confusing when they switched from numbers to years. This is why I have disks around from 2008 to use as in incremental upgrade path to a more modern one.

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By JKnight
09th Feb 2015 20:25

Are you restoring a Sage backup into 2012? Does 2012 recognise what data version is in the backup? That message indicates that the backup is from an older version of Sage. Possibly before v12?

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By JKnight
09th Feb 2015 20:35

Just to add

I think you may also get that error message or similar if the client has already upgraded and their backup is from a newer version of Sage than your 2012.

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Replying to Vallery Lee:
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By martinscutt
09th Feb 2015 20:37

One can only hope

JKnight wrote:

I think you may also get that error message or similar if the client has already upgraded and their backup is from a newer version of Sage than your 2012.

That would be an improvement, what used to happen in those situations would be it all restored OK then worked really, really badly, then told you the data was wrong when you restarted it.

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By sarahg
09th Feb 2015 20:57

Thanks Everyone

Thank you for all the replies.  I have worked with Sage for many many years and have never had these problems before

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