Could the courier costs be recovered from HMRC?

Certified Letters sent to HMRC via courier cost more than £100 (international, £40 - £50 locally)

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Is it possible to ask HMRC to reimburse costs of letters sent to them by courier?

It is recommended to send certified letters to HMRC as they seem to lose some letters. Certain individuals can't use online services (Getaway) and certain services are not available online.

HMRC does not provide an email address.

HMRC seem to respond some letters "without responding" and without understanding so they require a follow up.

In this context there could be huge costs when using a courier to communicate with them. Could these costa be recovered from them and how?

Replies (8)

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By Truthsayer
08th Dec 2023 16:21

No.

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By David Ex
08th Dec 2023 16:36

Liz_N wrote:

Is it possible to ask HMRC to reimburse costs of letters sent to them by courier?

Yes, it’s possible to ask but it would be a complete waste of your time given, as TS suggests, they won’t (and are not under any obligation to).

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Intercity
By Mr Hankey
08th Dec 2023 16:45

I'd echo that- waste of time!

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Replying to Mr Hankey:
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By Leywood
08th Dec 2023 16:50

Sending by courier. As well as trying to get them to cough up.

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RLI
By lionofludesch
08th Dec 2023 17:30

"It is recommended to send certified letters to HMRC as they seem to lose some letters."

Recommended by whom?

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Replying to lionofludesch:
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By FactChecker
08th Dec 2023 17:42

And for what purpose?

A courier might obtain a signature (from some anonymous receptionist or security guard), but that's no guarantee of it ending up in the hands of someone relevant.

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By SXGuy
09th Dec 2023 08:58

The choice to send by courier is exactly that, a choice, whether needed or not, it's unlikely you'd ever get them to pay for something you had a choice to not do.

And for your info, anything sent requiring a signature. Is merely bulk signed for at receipt, it doesn't actually go straight to the department you address it to. Just like normal post. And quite often signed for mail can also go missing.

Your probably guided by the fact that hmrc take months to reply to anything and the hope of sending something signed for will speed it up, it won't.

So in short, if it makes you feel better pay for it to be delivered with a signature, but don't expect to be reimbursed for it, or have anything dealt with quicker or better.

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By alialdabawi
14th Dec 2023 21:06

Shambling state of affairs

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