Creditsafe back to their old tricks?

Creditsafe scare tactics

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I've had a good experience with Creditsafe recently and was pretty impressed with their service.

However, I've had 2 phone calls from clients recently who used to subscribe to say the sales team at Creditsafe are saying 'I know you used to be a customer and aren't anymore, but you've had an awful lot of searches against your company lately and your credit score is fluctuating dramitically so we were contacting you to see if everything was OK and if you wanted to sign back up so you can see'

Fine if it was true, however I did the searches on the companies. There were barely any searches against them and a consistent credit score. 

Pretty poor in my opinion

Replies (12)

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RLI
By lionofludesch
26th Jul 2021 12:03

Surprising they aren't actually using salt to salt the mine.

They're bound to get found out if folk sign up and then find out that it wasn't true.

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Replying to lionofludesch:
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By Andy556
26th Jul 2021 11:54

I was thinking that, but once they've found that out they've already signed the agreement. Plus it's by phone call, I doubt they say these things by e-mail.
So they'd only be caught out if the phone calls are recorded

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Replying to Andy556:
RLI
By lionofludesch
26th Jul 2021 12:05

There's always a sucker.

Personally, I'd want some proof before I signed up but we're not all the same.

Nothing you can do about it although thanks for making us aware.

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Replying to lionofludesch:
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By Andy556
26th Jul 2021 12:10

Just from experience with them I always get every little thing in writing from them before signing up to anything.

It's a shame really as the product is good. They should sell from that rather than giving themselves a bad name by doing these things.

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RLI
By lionofludesch
26th Jul 2021 11:54

.

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RLI
By lionofludesch
26th Jul 2021 12:03

.

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A Putey FACA
By Arthur Putey
26th Jul 2021 13:15

Won't go near them after pushy and rude sales calls some years back. Mud sticks.

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By Ksteel1337
26th Jul 2021 15:44

Have experienced horrible sales tactics from them in the past. Recently, they tried to call me multiple times every day for 4 days straight, until I finally gave up and blocked their number and reported it for spam.

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By Roland195
26th Jul 2021 16:47

As usual, deeply confused as to why an accountants in practice would care about a company's credit score. We should be aware that it is utterly meaningless & arbitrary but more to the point, we shouldn't be extending credit anyway in the days of fixed fees and monthly payments.

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Replying to Roland195:
A Putey FACA
By Arthur Putey
27th Jul 2021 10:31

Do they do AML checks as well?

But you could be forgiven for thinking that people were obsessed with their credit scores given the barrage of advertising ways of improving them.

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Replying to Arthur Putey:
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By Andy556
27th Jul 2021 11:10

Yep, that's what I use them for mainly

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Replying to Arthur Putey:
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By Roland195
27th Jul 2021 11:33

Ah well, I don't understand the enthusiasm for use of this either.

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