I have a client (one of many) who have incurred losses and carried them back for relief against previously paid Corporation tax - only to find HMRC totally ignoring the claim and subsequent attempts to chase it.
The returns were suitably completed and an amended prior year return was filed on time (2018). The client is owed £700+.
I've written twice - the second time a formal complaint - and they've just ignored everything. 1st on 15th October 2020 and the second 10th December. The CT600s were filed Aug 2019 and Jan 2020 so we're talking over a year and they still haven't processed a thing.
The client wants to close the company but at this rate will need to incur more fees to get the refund.
I used to have an address for the HMRC Director's office which in cases like this, yielded results and enabled me to invoice HMRC for the wasted time.
Does anyone have it? This is absurd.