Death

Death

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Currently 50 minutes on hold to HMRC and counting. Client's wife has asked me to tell HMRC that client died last week.  Be lucky if I get a response before I pop me clogs at this rate,

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By Cloudcounter
02nd May 2024 15:08

It should't be necessary (advising HMRC that is, not dying) When the death is registered the registrar normally completes a government for called Tell Us Once, or similar, which passes details on to all relevant departments

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Replying to Cloudcounter:
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By JRX
02nd May 2024 15:12

Yes I no but wife was upset and asked me to notify HMRC so am doing what she asked.
Still on hold over an hour now do they know its bad news!

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VAT
By Jason Croke
02nd May 2024 15:16

Death! Death is coming! Death is here! Death is outside. There is no escape. Who's that knocking at the door? Yes, it's death. Death came for Denholm just as he will come for you. Who will be next? You? Maybe you?

Quote from The IT Crowd (TV comedy, Channel 4)

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By JRX
02nd May 2024 15:33

An hour and 20 minute wait finally get through to the berevment section explan that the client has passed away response from the officer.......''thats great'' I will get a letter to the wife!
Have these people not had any training on how to discuss sensitive matters such as this.

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Replying to JRX:
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By Tom+Cross
02nd May 2024 16:00

Simple answer, no. And, I imagine that the HMRC representative was in his/her bedroom slippers.

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Replying to JRX:
RLI
By lionofludesch
02nd May 2024 16:58

JRX wrote:

An hour and 20 minute wait finally get through to the berevment section explan that the client has passed away response from the officer.......''thats great'' I will get a letter to the wife!
Have these people not had any training on how to discuss sensitive matters such as this.

Well, no. Because they expect you to use the "Tell Us Once" system.

Thanks (2)
Replying to JRX:
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By AdamJones82
02nd May 2024 19:02

They were probably in the middle of watching Bargain Hunt and not focussing on what you said

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By Paul Crowley
02nd May 2024 18:56

If former client is dead, then you are nor the agent for any relevant party, so need to get registered by the executor as their agent.

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Replying to Paul Crowley:
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By JRX
03rd May 2024 09:23

Thanks I was aware of this but as previously stated I was specifically asked by the wife to notify HMRC.

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