I am planning to disengage a client who I intend to spend a lot of time chasing on fees and for information.
My client was suppose to file the CIS but I have filed it as client is too busy. I didn't even charge him.
He has paid monthly fees (albeit late) for the 2019/20 accounting year so will have to refund him but wondering if I could charge him the 12 month CIS filing to offset part of the refund due. I think he is under the impression the CIS filing is included in the monthly fee but it is not mentioned in the engagement letter.