Do people meet much outside normal hours

Do you do much client meetings outside normal hours?

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Back in the 70s, 80s and 90s when my father ran the business clients would take time off from their business to come and see us in the office or be available. I am finding there is more of a trend towards the weekend and evenings. To be honest why should I be doing this? Surely the client should be putting themselves out.

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paddle steamer
By DJKL
24th Apr 2024 11:43

Depends how much you want to keep the client and how valuable their working time is to them. I had a family with five retail units where all meetings were after the shops shut, fees were £5k-£6k which I certainly wanted to keep (they were also my next door neighbours and meetings often got followed by malts)

It also has benefits, I attended plenty of meetings at client premises during the working day that got disrupted by work issues, the most memorable was at a sheet metal works where the owner's office was a suspended cabin that looked down on the shop floor, busy discussing accounts etc when owner slid open glass window beside his desk, bellowed you ******* idiot, you moron, you etc, etc , (Ex mining engineer) at some worker who had trod over a safety line at their machine, slid the glass closed and our meeting resumed.

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By WhiteRose
24th Apr 2024 11:57

Not if I can help it but sometimes it's the best solution.

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By 0098087
24th Apr 2024 11:57

Its just that they don't ever put themselves out. It seems like it's more expected that anything else.

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Replying to 0098087:
paddle steamer
By DJKL
24th Apr 2024 12:04

I look at these things as who is paying who.

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Stepurhan
By stepurhan
24th Apr 2024 12:03

This seems to be a variant of the "do you meet at client premises" discussion recently on here. AWeb did a follow-up article which probably covers the varying views.

As for my views on the other thread, not the norm but on a case-by-case basis (for each request) where I judge it worthwhile making the exception.

https://www.accountingweb.co.uk/practice/people/who-calls-the-shots-the-...

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RLI
By lionofludesch
24th Apr 2024 12:24

I never minded working in the evenings. I was always quite happy to take a day off if I felt like it.

There was a balance. Which often tipped in my favour.

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Replying to lionofludesch:
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By AdamJones82
24th Apr 2024 12:27

Yes, I’ll often work in evening to have time out during the day instead

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Routemaster image
By tom123
24th Apr 2024 12:44

Working in an office these days, in a school, it is easy to forget how much of our working population could still seriously injure themselves in the workplace.

Prior to working in this sector all my jobs had been in settings where "robust" language was regularly used, as per DJKL, - I'm all for it if it prevents anything awful happening to anyone.. but it did mean I had to make a real effort to tone down my language upon moving.

These words can easily become ones choice of "filler"..

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Replying to tom123:
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By 0098087
24th Apr 2024 12:52

Back in the 80s when I first started every other word was four letters. Thinking back I did wonder how the 'ladies' felt though back in those days I never really swore so I am not to blame!
Also interesting that one of the staff was very insistent that the radio was only allowed on during lunch time as it was a professional office. Nowadays it seems everywhere you go has BBC news on with the subtitles on and the radio on!

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Basset Hound
By Cuchulainn
24th Apr 2024 13:23

I work from home in a relatively remote area so I make a virtue of the necessity of visiting clients at their own premises by making such visits a 'USP'. In order to cut down on the disruption to my working day I time these visits for late afternoon/teatime but no later - my evenings are still my own!

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Replying to Cuchulainn:
paddle steamer
By DJKL
24th Apr 2024 13:36

Timing your visits for the right time could well cut down your own food bills (unless your clients are in Morningside)

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Replying to DJKL:
RLI
By lionofludesch
24th Apr 2024 13:41

DJKL wrote:

Timing your visits for the right time could well cut down your own food bills (unless your clients are in Morningside)

[chuckle]

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By Tom+Cross
24th Apr 2024 13:34

Horses, for courses, I would suggest.

When I started out, in private practice, in the early 1980's I would meet clients whenever, and wherever, they needed me. Evenings, Saturdays and even Sundays. It was a simple case of needing to put food on the table. Remember, there were no mobile phones, in those days. Also remember, these people were your clients and you were their chosen adviser. Service, in the true sense, had much more importance, in my opinion, in those days.
Even at 67, I'm still available, as and when required. Mobile phones work 24 hours each day, as does the internet and emails trip through, at the strangest of times.
Do I regret that? No. I've been given a very special 'second chance' with a major heart operation, just over two years ago, and I still have an active client base.
Just call me (extremely) grateful, and clients have made my life more fulfilled than many people can ever imagine.
We only get one chance on this ride and you have to make the most of it.

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By ireallyshouldknowthisbut
24th Apr 2024 14:11

I dont meet clients in person at all if I can help it. As for weekend and evenings, zero chance, you wont ever get a call or video call out of me then.

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Giraffe
By Luke
25th Apr 2024 10:57

No evening or weekend meetings here. Maybe one or two a year at 6/7pm but that is it. When I started out on my own in 2006 I would see people whenever they needed but now I very much make clear I work limited hours and go on holiday but I set that out as an expectation when we first meet. In return I do a blinking good job on their work and make sure I have covered any deadlines etc before I go away.

As for visiting clients, I only really visit ones I have had for many since from when I first started out working from a bedroom. Now I have my own office with separate entrance since 2008, all new clients since then have come to me. I will occasionally visit someone but only if circumstances make it the most sensible thing.

I could make more money back in one of the big 4 but I value my lifestyle and work with clients who know and respect that. Again, I am also fortunate that I have enough of a client base, have got rid of any I don't like years ago and very rarely take on new clients.

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