Does a company's UTR get changed?

Agent authorisation requests fail because information "incorrect"

Didn't find your answer?

When trying to request agent authorisation for 2 RTM companies, the requests both fail indicating that the information being supplied is incorrect. I have, on file, very old correspondence from  HMRC in which the UTRs are clearly stated although both companies have now been "dormant" for many years. They now need to be re-activated for CT purposes - hence the agent authorisation requests. All details (CRN/UTR/Company name) have been re-checked several times to ensure there was no error on my part. There wasn't! Does a company's UTR "die" if it is unused for many years, or what? What steps should be taken?

Replies (6)

Please login or register to join the discussion.

avatar
By Wanderer
15th Feb 2024 10:56

Not AFAIK.
Possibly HMRC has set as returns not required in some way and authorisation procedure doesn't recognize the UTR because of this.
Maybe re-register for CT per this:-
https://www.gov.uk/restart-a-non-trading-or-dormant-company
or:-
https://www.gov.uk/guidance/how-to-register-your-client-for-a-tax-servic...

You could also use your software to test file a CT return as I believe that you don't need to be registered as that particular company's agent in order to file CT.

Thanks (0)
Replying to Wanderer:
avatar
By M G Weemys
15th Feb 2024 11:31

Thanks for the suggestions. I'll give it a try! I've requested details of the UTR to be sent to the reg'd office so it will be interesting to see when/(if) that turns up.

Thanks (0)
avatar
By Jane Wanless
15th Feb 2024 12:03

I once had a case fail because info provided did not match HMRC's. HMRC had an old address on file - has there been a change of address?

Thanks (0)
avatar
By rmillaree
15th Feb 2024 12:15

somtimes hmrc have a glitch where one of postcode or crn doesnt work but the other does.

Note it only ask for 2 bits of info they want so never include 3 (unles other 2 methods havent worked) - so i always try UTR and CRN only - if that failes i try UTR and postcode (only) . dont ask why correct info doesnt workm sometimes that hmrc for you.

from memory i think we may have had issues ref RTM companies so Wander may correct.

It may be obvious but when you use postcode ensure it matches companies house live postcode !!

Thanks (0)
Stepurhan
By stepurhan
15th Feb 2024 12:56

May need to call. I had one where a UTR was marked as inactive and none of the online systems could get it working again. Requesting it be sent out using the online system didn't even generate a letter.

Thanks (0)
avatar
By M G Weemys
15th Feb 2024 13:22

Thanks to all for your various responses. I'll see what (if anything) is sent out to the reg'd office before re-trying! (I'll do anything to avoid attempted telephone contact - life is too short for me to spend it on that!)

Thanks (1)