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Does anyone know anything about Zoom?

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Arranged to speak to a client next week and she said she will send me a Zoom link.

Is there someone who can translate this for me please?

Do I have to have a Zoom account to open the link? Do I click on it from my PC and is it like Skype? Can we just speak or does it video and also record the call?

Shall I just say call me on the landline? I have so much to do next week that learning technology is not really up there. Nor is accommodating clients’ requests.

Thanks

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29th Jan 2019 22:36

https://www.zoom.us/join

Do you mean this? Just requires you to download the app, I think, to be invited to join a meeting.

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By marks
29th Jan 2019 23:07

We use Zoom all the time but from the viewpoint of us running the session rather than the client.

You just download the link they send which will download the software. You can then talk via PC if you have camera and mic (if you dont have a camera then they wont be able to see you but if they have one then you will be able to see them.). If you dont have mic there is a dial-in number on the link for you to call in and speak to them. Of course you could just call them direct on landline.

Zoom is great for when you want to meet with someone but not face to face. You can also screenshare so they can see your desktop or vice versa. Or they can take control of your desktop or vice versa so you could talk then through how to do something eg how to do something on their online accounts software.

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By itp3e
to marks
31st Jan 2019 14:15

@marks.

why don't we all just go back to the legacy method redolent of the days of the telephone invention era when there was not yet a mechanism for ringing the phone when the caller dialled your number.

Therefore every household and enterprise "fortunate" enough to be equipped with such an instrument gave out strict instructions to all members of that community from the highest to the lowest that every time they passed the telephone they were to lift up the receiver and announce details of that residence just in case there was a live caller on the other side waiting to speak to someone.

Very much more patrician and has a certain quaintness about it plus it would also enable us to slow down a bit from life s hrctic pace of today.

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30th Jan 2019 09:28

I was interested to read about how Zoom works but if the same person told me they'd send me a Zoom link I'd say I've got enough of these apps stuck on my computer, and I don't feel the need for any more right now.
Just because someone else thinks you should be uploading all this stuff doesn't make it right for you.
I find my BT line works really well instead just for a conversation.

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By itp3e
to Moonbeam
31st Jan 2019 14:17

@moonbeam

Just tell everyone to join Whatsapp… Oh… And don't forget to do so yourself.

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to Moonbeam
31st Jan 2019 14:35

Hi Moonbeam
on the link there will also be a landline number you can dial to join the conversation, if you dont want to go full video call.

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30th Jan 2019 09:39

I thought it was a Lyons Maid ice lolly popular in the '60s and heavily promoted on TV by Steve Zodiac.

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to lionofludesch
30th Jan 2019 12:06

I've just got the 80s song stuck in my head now

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to accountantccole
30th Jan 2019 16:47

. . . suddenly, and we were on the moon.

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to andy.partridge
30th Jan 2019 16:56
Thanks (1)
to lionofludesch
30th Jan 2019 16:58

Here's a face you might recognise from the Aweb forum.

https://www.youtube.com/watch?v=-RPkPmJHuwU

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By itp3e
to lionofludesch
31st Jan 2019 14:20

Zoomers are GO.

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By itp3e
to lionofludesch
31st Jan 2019 14:20

Zoomers are GO.

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30th Jan 2019 16:31

In this context it's a more stable alternative to skype - It allows you to have a video call and, if you want to, to share your screen (or vice versa) with the other person.

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30th Jan 2019 22:36

Really easy to use, just click on the link sent to you, it’s great (and I have no relationship with Zoom),

Mike

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31st Jan 2019 10:40

It's a decent full featured more structured on line meeting solution akin to GoToMeeting (as compared to Skype, Google Meet (nee Hangouts) etc.

Pricing is about the same and you can run it for free when for up to 100 participants that last less than 40 minutes. You can host unlimited 1 to 1 meetings. Features on the free package include:

Online support
Video Conferencing Features
Web Conferencing Features
Group Collaboration Features

Personally we prefer GoToMeeting but there's not much to chose between them.

Meetings can be attended by people running Windows, MacOS, iOS and Android / Chrome.

Make sure you use the internet for audio content (actively discourage people using dial in as the call quality as phone companies no longer invest in voice over copper is nowhere near as good).

Seriously, forget your phone!!

Like GoToMeeting you don't need to install the optional client software, you can just attend / run a meeting all through a browser.

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31st Jan 2019 11:17

Suggest inviting Scottie and Kirk to the discussion in case there are any problems.

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31st Jan 2019 17:15

You don't have to download Zoom to join the call. If you go to zoom.us in the top right menu there is "Join A Meeting". From there you can enter the meeting id. For example, if the link is https://zoom.us/j/957048819 you would enter 957048819

Now, having cleared that up, I thoroughly recommend Zoom. Having started on the free plan, we have a modest subscription which allows us to have meetings of unrestricted length. Crucially we can record them. Our clients love the fact that they can play back training sessions or of those of the "what have I done wrong" or "what could I do better" variety

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