Arranged to speak to a client next week and she said she will send me a Zoom link.
Is there someone who can translate this for me please?
Do I have to have a Zoom account to open the link? Do I click on it from my PC and is it like Skype? Can we just speak or does it video and also record the call?
Shall I just say call me on the landline? I have so much to do next week that learning technology is not really up there. Nor is accommodating clients’ requests.
Thanks
Replies (18)
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Do you mean this? Just requires you to download the app, I think, to be invited to join a meeting.
We use Zoom all the time but from the viewpoint of us running the session rather than the client.
You just download the link they send which will download the software. You can then talk via PC if you have camera and mic (if you dont have a camera then they wont be able to see you but if they have one then you will be able to see them.). If you dont have mic there is a dial-in number on the link for you to call in and speak to them. Of course you could just call them direct on landline.
Zoom is great for when you want to meet with someone but not face to face. You can also screenshare so they can see your desktop or vice versa. Or they can take control of your desktop or vice versa so you could talk then through how to do something eg how to do something on their online accounts software.
@marks.
why don't we all just go back to the legacy method redolent of the days of the telephone invention era when there was not yet a mechanism for ringing the phone when the caller dialled your number.
Therefore every household and enterprise "fortunate" enough to be equipped with such an instrument gave out strict instructions to all members of that community from the highest to the lowest that every time they passed the telephone they were to lift up the receiver and announce details of that residence just in case there was a live caller on the other side waiting to speak to someone.
Very much more patrician and has a certain quaintness about it plus it would also enable us to slow down a bit from life s hrctic pace of today.
I was interested to read about how Zoom works but if the same person told me they'd send me a Zoom link I'd say I've got enough of these apps stuck on my computer, and I don't feel the need for any more right now.
Just because someone else thinks you should be uploading all this stuff doesn't make it right for you.
I find my BT line works really well instead just for a conversation.
Hi Moonbeam
on the link there will also be a landline number you can dial to join the conversation, if you dont want to go full video call.
I thought it was a Lyons Maid ice lolly popular in the '60s and heavily promoted on TV by Steve Zodiac.
In this context it's a more stable alternative to skype - It allows you to have a video call and, if you want to, to share your screen (or vice versa) with the other person.
Really easy to use, just click on the link sent to you, it’s great (and I have no relationship with Zoom),
Mike
It's a decent full featured more structured on line meeting solution akin to GoToMeeting (as compared to Skype, Google Meet (nee Hangouts) etc.
Pricing is about the same and you can run it for free when for up to 100 participants that last less than 40 minutes. You can host unlimited 1 to 1 meetings. Features on the free package include:
Online support
Video Conferencing Features
Web Conferencing Features
Group Collaboration Features
Personally we prefer GoToMeeting but there's not much to chose between them.
Meetings can be attended by people running Windows, MacOS, iOS and Android / Chrome.
Make sure you use the internet for audio content (actively discourage people using dial in as the call quality as phone companies no longer invest in voice over copper is nowhere near as good).
Seriously, forget your phone!!
Like GoToMeeting you don't need to install the optional client software, you can just attend / run a meeting all through a browser.
You don't have to download Zoom to join the call. If you go to zoom.us in the top right menu there is "Join A Meeting". From there you can enter the meeting id. For example, if the link is https://zoom.us/j/957048819 you would enter 957048819
Now, having cleared that up, I thoroughly recommend Zoom. Having started on the free plan, we have a modest subscription which allows us to have meetings of unrestricted length. Crucially we can record them. Our clients love the fact that they can play back training sessions or of those of the "what have I done wrong" or "what could I do better" variety