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Down Again ?

HMRC

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Anyone having trouble submitting tax returns today ?

I've been waiting for acknowledgement of a Self Assessment return for over an hour now.  I'd usually consider 30 seconds to be far too long.

Using Taxfiler, by the way.

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to Tim Vane
04th Jan 2018 12:44

Here's me thinking I'm first to notice...........

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04th Jan 2018 12:39

Not sure about self assessment but was very slow around 8.30 when I was doing some payroll submissions so wouldn't be surprised if it's fallen over. Not fit for purpose.........

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04th Jan 2018 13:55

Having trouble with self assessment and VAT return submissions!

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04th Jan 2018 15:02

The submission service is temporarily unavailable

this is showing when I just tried to file a VAT return

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to Jo Nokes
04th Jan 2018 15:23

Same here on the VAT returns

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By MKH
to Sheepy306
06th Jan 2018 10:49

agents online portal down today!

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04th Jan 2018 15:47

Down again? I am now. Don't seem to be able to file VAT Returns.

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04th Jan 2018 16:27

The submission service is temporarily unavailable. Trying to submit amended return using HMRC agent account. I am running out of expletives to describe this pile of poo.

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04th Jan 2018 16:37

Who's thinking of working on Sunday to check on those VAT returns ?

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04th Jan 2018 16:54

No worries, HMRC will extend their filing deadlines by an afternoon to compensate....er.....

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By cbp99
04th Jan 2018 17:50

Still down at 5.30 with no explanation other than "experiencing technical difficulties" and unable to file Vat returns or obtain confirmation of CT filing.

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05th Jan 2018 09:12

Now 0911 on the 5th of January & still doesn't appear to be working.

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05th Jan 2018 09:13

Submitted at 10 am yesterday - receipts came back between 18.35 and 20.40.

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By Eric T
05th Jan 2018 10:21

I sent in three SA returns early yesterday morning. 2 were acknowledged as received and accepted after 12 hours, the third after 24 hours.

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06th Jan 2018 11:05

VAT returns are down at the moment (11 am).

What a shambles HMRC has become !!

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to lionofludesch
06th Jan 2018 11:44

as far as I can tell VAT and SA and CT are all down currently

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to lionofludesch
06th Jan 2018 13:08

"become"??

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to bettybobbymeggie
06th Jan 2018 13:13

Yes.

It was fine 20 years ago. Properly trained people who would deal with you fairly.

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By vowlesj
06th Jan 2018 12:25

I can't get onto the Agent website either!

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06th Jan 2018 12:43

Yep 12.30 (lunchtime) all three (CT, SA, VAT) are down, was hoping to catch up with stuff today, no chance

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06th Jan 2018 12:54

Still down at 12.45 Saturday. The deadline's on a Sunday this month - is anyone working weekends at HMRC ?

We only need to submit nine numbers for a VAT return at the moment and the website's broken.

How much better will it be under MTD, when we've got thousands of businesses submitting thousands of transactions in the last week of the month ?

Of course, it'll be everyone's fault but HMRC - "you could've uploaded earlier" rather than "We could have built a better quality system".

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By Eric T
06th Jan 2018 13:06

Mentioned on Money Box this afternoon as well.

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06th Jan 2018 13:09

A foul email to [email protected] always makes me feel better. Y'all should try it.

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By Eric T
06th Jan 2018 13:15

Did they reply?

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to Eric T
06th Jan 2018 16:12

Generic reply, but the more complaints they get - you never know, if we all pray to the big tax pixie in the sky -
maybe, just maybe, someone up there may realise that MTD is a huge step too far until certain basic groundwork is done. Groundwork such as HMRC having a chuffing system that works.

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06th Jan 2018 13:52

Glad I do virtually no tax returns these days is all I can say! Just imagine if HMRC were a commercial operation....well they'd have gone bust a long time ago.

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By jpf1101
06th Jan 2018 14:01

unbelievable.. down again.. let's hope it's back in time to file the VAT returns tomorrow!

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to jpf1101
06th Jan 2018 15:19

Lucky they changed the Sunday Trading laws 40 years ago ....

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06th Jan 2018 16:42

It looks like the whole thing is down -agent services and for individuals too. Great job HMRC!

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06th Jan 2018 16:54

Bloody hell!!

I've submitted a SA return !!

Still no access to the VAT though.........

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to lionofludesch
06th Jan 2018 18:18

Last attempt tonight at 1815.

Still nowt.

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06th Jan 2018 20:18

Can access my agents account (at last). Not tried filing returns.

Seems HMRC have acknowledged the problem too:

https://www.gov.uk/government/collections/hm-revenue-and-customs-service...

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