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ECS anti ML email from HMRC when not registered

ECS anti ML email from HMRC when not registered with them

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My professional body is my ML supervisor.

Received an email today from [email protected] advising that my Anti Money Laundering Supervision account does not have risk assessments, written policies or processes in place.

Note I have never been registered or even tried to be registered with HMRC for AML.

Anybody else had one of these?

Dear customer,

Your Anti Money Laundering Online Supervision account shows that you do not have risk assessments, written policies, controls or processes in place to help protect your business from being used for money laundering and terrorist financing. You have previously been sent secure communication messages alerting you of this.

As a registered business with HMRC, you have a regulatory obligation to have these in place. If a compliance check is done on your business and you do not have these in place, you will be issued with a penalty.

If you already have these documents in place, but have not updated your online account to confirm this, you need to do so.

If you don’t have these documents in place, you must prepare them and then update your online account to confirm this to avoid penalties.

Update your account by logging into your Anti Money Laundering Supervision account on GOV​.UK and ticking the risk assessment and policies/procedures questions. You do not need to send us copies unless requested to.

Go to GOV​.UK and search 'register or renew your money laundering supervision with HMRC'. You’ll need the Government Gateway User ID and Password that you used when you registered.

Replies (50)

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Replying to David Ex:
RedFive
By RedFive
17th Nov 2021 12:30

Thanks, but it is a genuine email.

The [email protected] is a genuine email address and auto responds correctly.

I do appreciate you taking the time to respond though.

Thanks (1)
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By Matrix
17th Nov 2021 12:35

Yes I just got this too. Since we don’t have a login as we are not registered with them for AML and there is no id or business name or phone number or email address, I can take no action other than to presume the email was sent in error.

Thanks (3)
Replying to Matrix:
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By David Ex
17th Nov 2021 12:53

Matrix wrote:

presume the email was sent in error.

The brightest and best within HMRC!! Doesn’t inspire confidence, does it?

Thanks (0)
Replying to David Ex:
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By paul.benny
17th Nov 2021 12:51

We shouldn't be too harsh on HMRC over this..

I get a steady trickle of email corrections from reputable organisations - dead links, wrong language, promotions intended for other groups, generic salutations, etc. Not to mention the totally mistargeted mailshots from recruiters or emails from colleagues who forgot to include attachments. And so on.

Easily happens and anyone here who claims they've never done anything like that is probably lying.

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Replying to paul.benny:
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By David Ex
17th Nov 2021 12:54

paul.benny wrote:

We shouldn't be too harsh on HMRC over this..

Money laundering rules are a bit more important that advertising guff from Tesco and Amazon!!

Thanks (4)
Replying to paul.benny:
RedFive
By RedFive
17th Nov 2021 13:24

I disagree.

Do they threaten you with;

Quote "If a compliance check is done on your business and you do not have these in place, you will be issued with a penalty. "

and

"you must prepare them and then update your online account to confirm this to avoid penalties. "

It is a direct call to action from The Economic Crime Supervision department of Her Majesty's Revenue & Customs and should not be conflated with Mrs Miggins offering me fun times in Tasmania for the payment of a small fee.

Thanks (2)
Replying to RedFive:
Glenn Martin
By Glenn Martin
18th Nov 2021 10:30

I would be likely to respond to the email from Mrs Miggins in Tasmania.

Thanks (1)
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By DeathandTaxes222
17th Nov 2021 12:36

Likewise.

And I'm similarly nonplussed.

Thanks (1)
RedFive
By RedFive
17th Nov 2021 12:42

Awesome, thanks guys, I'll file away in the folder marked 'HMRC incompetence' though it is getting a little full now.

Thanks (3)
Replying to RedFive:
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By Catherine Newman
17th Nov 2021 13:08

That made me laugh.

Thanks (3)
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By Wanderer
17th Nov 2021 12:59

Probably a scam.
The tracking links go to:-
https://hmrc.imicampaign.uk
imicampaign.uk was only registered in July 2021.
Registrar is
http://www.gandi.net which doesn't look like a UK registrar.
(none of the above is conclusive)

Edit:-
Now looked at a genuine HMRC email and this DOES link to
https://hmrc.imicampaign.uk
Few other factors looking at the raw message and I'm now thinking that this DOES originate from HMRC.
Sent to an email address that we only use for payroll matters.

Thanks (2)
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By Dorset Sole Practitioner
17th Nov 2021 12:46

Thanks for your post! I just received the same e-mail (my AML supervisory body is ICAEW) and was similarly confused. Good to know I'm not the only one receiving this nonsense.

Thanks (2)
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By paulwakefield1
17th Nov 2021 12:52

Also received this. Looks quite good but very dodgy links and has a spoofed email address as well if you look at the actual return path.

Edit: I should add that some of the links appear to be genuine just to add a bit of confusion.

Thanks (0)
Replying to paulwakefield1:
My photo
By Matrix
17th Nov 2021 12:53

Who has sold our data? If everyone is ICAEW (please advise) then has there been a leak?

It went to the email I use for ICAEW membership but NOT for tax agent purposes.

Thanks (0)
Replying to Matrix:
By kenny achampong
17th Nov 2021 13:28

My clients are getting them, nothing to do with ICAEW. I have a feeling we're going to be bombarded.

Thanks (1)
Replying to paulwakefield1:
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By Southwestbeancounter
17th Nov 2021 18:27

And it ended up actually being genuine! :-)

Thanks (0)
Replying to Southwestbeancounter:
RLI
By lionofludesch
17th Nov 2021 18:34

Southwestbeancounter wrote:

And it ended up actually being genuine! :-)

Sort of ...........

Thanks (0)
Replying to lionofludesch:
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By Southwestbeancounter
18th Nov 2021 18:04

Well it did actually come from what is going to be the most advanced tax authority in the world with the advancement of MTD! Ahem!! ;-)

Thanks (0)
RedFive
By RedFive
17th Nov 2021 12:58

The email is genuine.

I took a brave pill and clicked on the link (on a firewalled old laptop, so not that brave) and it goes to the correct webpage for AML.

Would be a sophisticated scammer to be able to hit everyone on AWeb .....wait, unless Aweb has been hit ;-)

Thanks (0)
Replying to RedFive:
RedFive
By RedFive
17th Nov 2021 13:04

See also here re 'imicampaign' that prelinks the web returns.

https://www.digitalmarketplace.service.gov.uk/g-cloud/services/499450738...

It's the same as the self assessment emails being spammed out, it is HMRC stupidity rather than a scam. Not sure what is worse.

I've emailed the AML team at HMRC to inform them that they are emailing out bobbins.

Thanks (0)
Replying to RedFive:
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By paulwakefield1
17th Nov 2021 13:22

The return path is:

010b017d2dd2ed0a-5d75b187-1f52-4ad1-ad5b-97185730865d-000000 eu-west-2.amazonses.com

I have removed the "@" in case it gets clicked on. It doesn't feel genuine and certainly not something I intend to try out.

Also it is inaccurate - I have had no previous secure messages, etc.

Thanks (0)
Replying to paulwakefield1:
RedFive
By RedFive
17th Nov 2021 13:27

You are sounding a bit confirmation biasedy here. Did you not read the bit where I said I DID click on it.

It is genuine (pretty sure that's the third time I've typed that.)

Which is worse in my book.

Thanks (1)
Replying to RedFive:
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By paulwakefield1
17th Nov 2021 13:31

You said you clicked on the link not the reply address.

Thanks (0)
Replying to paulwakefield1:
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By Jimess
17th Nov 2021 19:00

It came through to my personal email which I only use on my personal tablet. The tablet security system popped up when the email came through and showed the same eu-west-2.amazones.com mail address as you uncovered. Wasted a good hour on the phone with our IT people trying to figure out whether it was genuine then sent it to the HMRC phishing people for them to sort out. I suspect they might be rather busy today.

Thanks (1)
Replying to Jimess:
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By paulwakefield1
17th Nov 2021 19:18

I had sent it to the HMRC phishing people as well!

Thanks (0)
Replying to paulwakefield1:
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By Jimess
18th Nov 2021 15:43

I had no less than 3 responses from HMRC Phishing this morning- all saying the same thing - it was a genuine HMRC message and to contact the relevant department if you don't know why you have received it. Once was enough - they didn't need to reiterate it 3 times!

Thanks (0)
Replying to Jimess:
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By Hugo Fair
18th Nov 2021 17:07

Maybe the first one was an FYI, the second one a 'warning', and the third one a prelim to the Penalty notice? :-)

Thanks (1)
Replying to Hugo Fair:
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By Jimess
18th Nov 2021 17:29

That's a scary thought...... Nope not going to bite - HMRC's "Head of Business" sent his apology to all concerned yesterday evening - I shall file that very safely for future reference. Still waiting on a response from my professional body though - a bit disappointing considering the subject matter of HMRC's e-mail.

Thanks (0)
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By Eoghan2
17th Nov 2021 13:04

got one there now from a client who forwarded it as they have never been registered or even need to be registered- they received it at 12:03 today.

Thanks (0)
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By 1796971
17th Nov 2021 13:05

got it this morning - went to my junk

like OP, we're ICAEW but yes does look convincing.

The 'Dear customer' at the start caused me to question it.

Thanks (0)
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By paulwakefield1
17th Nov 2021 13:34

I am not a tax agent and my only contact with HMRC is through my own self assessment and my VAT registration. Are they emailing every business in the country?

Thanks (0)
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By Paul Crowley
17th Nov 2021 13:45

HMRC Ecomonic Crime unit commiting ecomonic crime?
At least they are honest
A crime done economically

Thanks (0)
By Rick Deckard
17th Nov 2021 13:46

We're ACCA so not just limited to ICAEW. Also re the client receiving one above, probably not just registered to users here.

Just another HMRC "mess" up

Thanks (1)
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By CB123
17th Nov 2021 14:41

I'm ACCA and received the same email around midday.

Currently waiting for my (first time) practicing certificate application to be processed, and initially presumed this was somehow related, although it seem very strange as ACCA would obviously be the ML supervisor.

Thanks (0)
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By lesley.barnes
17th Nov 2021 14:47

I'm Cima so it looks like someone has just sent the email to all agents. My only worry is will they go on to suspend my agent account?

Thanks (0)
Replying to lesley.barnes:
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By paulwakefield1
17th Nov 2021 14:55

It's not just agents that they have sent it to so probably not joined up enough to put your agent account at risk!

Thanks (0)
Replying to lesley.barnes:
RedFive
By RedFive
17th Nov 2021 14:59

That was my initial worry. It put the fear of god in me.

I've read a couple of stories on Aweb where agents have had all their access removed and all seem linked to AML.

I feel better that every single person in the world has received the email and glad I posted as hopefully others feel the same too.

Thanks (8)
Replying to RedFive:
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By Jimess
17th Nov 2021 19:06

It worried me for the same reason too. I didn't know whether to be relieved or angry when I got the "oops sorry guys" message just after 5pm, when I had wasted a good few hours trying to fathom it - the angry won, "oops sorry guys" is just not enough for the worry it caused.

Thanks (1)
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By jaffe123
17th Nov 2021 15:56

I am supervised by HMRC and also received this email so logged into my HMRC AML account to double check and there is no such message sitting in my "check your messages"
My last message received was August 2021.

Thanks (0)
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By Willow01
17th Nov 2021 16:05

Hmmmm I got that to today and I am registered with them and its due for renewal which I already had done. So I went on to make sure that I in fact had done all that they said I had not - to me it looked fine - hit the update button and it charged me £40 to do it - wish I had looked here first to be honest.

Thanks (0)
RLI
By lionofludesch
17th Nov 2021 16:34

Why have I been left out ?

It's so unfair.

Thanks (1)
Replying to lionofludesch:
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By paulwakefield1
17th Nov 2021 17:00

You can have mine if you want. No need to thank me. :-)

Thanks (1)
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By Wanderer
17th Nov 2021 16:55

Update from HMRC

Dear customer,
We're sorry that we sent you an email about urgent Anti Money Laundering Supervision earlier today. We sent this by mistake, there is no need to take any action, please delete that email.

We are sorry for any confusion or concern that this may have caused.

Yours faithfully

John Craig
Head of Business Services

Thanks (1)
Replying to Wanderer:
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By Paul Crowley
17th Nov 2021 20:19

Please delete email
Otherwise you could look to claim compensation

Thanks (1)
Tornado
By Tornado
17th Nov 2021 17:06

I have just received an email from HMRC apologising about sending me an earlier email about AML supervision. In fact I had not even realised I had an earlier email about this as I had just deleted it on sight as being spam.

A bit of a non-event really.

Thanks (0)
By James Hellyer
17th Nov 2021 17:10

And HMRC has sent a retraction:

"We're sorry that we sent you an email about urgent Anti Money Laundering Supervision earlier today. We sent this by mistake, there is no need to take any action, please delete that email.

"We are sorry for any confusion or concern that this may have caused."

Whoops.

Thanks (1)
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By mumpin
18th Nov 2021 17:22

I received the email and the retraction. But they were to an email address that HMRC doesnt have but Accounting Web does have.
I think we need an explanation from SIFT

Thanks (0)
Replying to mumpin:
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By Paul Crowley
18th Nov 2021 18:16

Based their promotion of MTD as the best thing......
They do seem to be HMRC's PR Department now

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Replying to mumpin:
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By Hugo Fair
18th Nov 2021 19:01

"spooky action at a distance" according to Einstein ... although that pre-supposes that HMRC have acquired quantum computers - and are now 'entangled' with Sift!

[I suppose that would be an improvement on the current situation where HMRC's non-quantum computers are merely entangled with $h1t - of their own making].

Thanks (2)
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