Emailing Brightpay payslips

payslips show as coming from Brightpay

Didn't find your answer?

I'm currently trialling Brightpay. after using Moneysoft for a number of years.

Very happy with the software but the other day I sent payslips  and summary to a client from Brightpay, cc'ing myself in to see the process.  I was rather shocked to see that the emails show as coming from Brightpay, rather than myself.  This is a major stumbling block to me, as Moneysoft shows myself as the sender, and I don't particularly want to send clients their paperwork as coming from someone else.  I realise I can overcome this by exporting the payslips to pdf and attaching them to my email address, but I wonder how others get on with this?

Replies (2)

Please login or register to join the discussion.

avatar
By NYB
21st May 2019 15:53

When you go into "email payslips" at the top right is a spanner. Click on that and it allows you to tick and untick various boxes. One of which is The BP logo and you can tick employer. Does this help

Thanks (0)
avatar
By legerman
24th May 2019 15:53

Hi, that is just to change the logo if you have one

My issue is that when you email payslips to an employee the sender shows as [email protected], or if you send the payslips to the employer in bulk it shows as [email protected]. (Sending the paye summary to an employer also shows the brightpay email address) Brightpay tell me this is hardcoded so can't be changed.

Maybe I'm making too much of a song and dance about this because judging by the lack of replies other people don't share the same concerns, but if I send something to an employer then the sender should be me, not Brightpay.

Thanks (1)