We are increasingly being asked by the clients to email them their HMRC bank details and reference numbers for making VAT/income tax/Corporation Tax/PAYE payments. It doesn't help the fact that HMRC do not always issue CT statements these days.
Some of the clients do use their log ins, but not the majority. We are pdf ing and passwording larger payments, but this takes up time. We also use shared drives such as Dropbox.
I am also concerned of these emails (if not password protected) may be intercepted and payment details could be changed.
We haven't had any issues so far but wanted to how other members are dealing with this? Is email still the mode for such payment communication for everyone?