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EMI notification to HMRC

EMI notification failing due to error message re sheet name

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I have a client that is trying to submit an EMI notification, the schedule has been downloaded from HMRC, nothing has been changed other than the actual EMI granted details but it is failing submission with the message "EMI1_notification isn't a sheet name (title) that can be used in EMI files".

The sheet name has not been changed from the file downloaded from HMRC, I am at my wits end here.

Has anyone come across this and does anyone know what I can do to fix it as I am running out of time?

Thanks

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By paulwakefield1
28th Mar 2020 09:35

Unlikely though it is, is it absolutely certain that the sheet name has not been changed - a spare space for instance or a change to the underscore?

Have you run the template in Excel or LibreOffice? Worth trying whichever one you have not used so far.

Sorry not to be more help.

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Replying to paulwakefield1:
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By tlang98413
30th Mar 2020 08:38

The name has definitely not been changed I even downloaded the file and started again from scratch to be sure, I am using excel and don't have access to LibreOffice.

Does anyone know if HMRC will accept a late notification in these circumstances.

I am also having issues getting our agent service activated as when I first requested it on 18 February we never received the activation code and it has now expired so I have had to start again, hence why the client is having to do it himself.

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Replying to paulwakefield1:
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By waldron
30th Mar 2020 09:17

Have you checked that the saved version has the correct extension, one of either CSV or xls?

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By tlang98413
30th Mar 2020 11:24

It is neither, it is an ods file and has to stay as that for HMRC to accept it, we are not permitted to install any software.

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By paulwakefield1
30th Mar 2020 08:51

Libre Office is a free download from here: https://www.libreoffice.org/

It is worth a go given the circumstances so long as your office IT procedures allow its installation. Of course it may also not work but at least you will have tried both of HMRC's recommended solutions.

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