Has anyone had any luck using ESC A19 to appeal a HICBC assessment for a client who has always been within PAYE and thought her tax was all in order?
She was a basic rate tax payer when the charge first came in so didn't receive anything from HMRC about its introduction and was under the limit for a few years afterwards. 2015/16 was the first year she tipped over and has now received a HICBC assessment for that year and now also every year since.
I am going to be appealing a separate tax assessment for the same client using ESC A19 for an earlier year anyway and wondered if it was worth tackling the HICBC at the same time (which she dealt with on her own and had paid already before I was appointed).
Also, I've only ever written in before but I see HMRC website says you can appeal by phone or post. Has anyone ever got it dealt with in a phone call?