I have two clients, who changed accountants in March 2017. Their accounting year for company ended on 31/03/17.
The change over went smoothly. I know who the new accountant is for one client but for the second one, they didn't let me know.
Both clients have signed the letter of disengagement.
During the change over it was agreed that I will submit the accounts for 31/03/17 at a later date.
They have paid all their fees, nothing is due. -It was a clean 'break up' so to speak.
I have now finalised the accounts (a month ago in Sept 2017), sent them over via Adobe e-sign for signature.
Also emailed them both.
There has been radio silence from both of them since.
I can tell from 'history' from Adobe's doc management, that both of them have opened the emails sent by Adobe.
I have sent several emails and reminders asking them to sign the accounts and returns latest by 31st Oct 2017.
Whilst writing this post, I have not heard from them.
For the ex-client whose accountant I know. I copied them in my last reminder email, but they are out of office for another week.
Any suggestions from members will be very helpful?