A client submitted incorrect payroll data to HMRC for the 2013/14 tax year. Somehow they submitted YTD figures for month 12 rather than simply the M12 figures. I am not sure how this happened.
I took over the payroll M10 in the 2015/16 tax year. Eventually, the client asked me to fix the issue and in Dec 2016 I submitted an EYU for the 2013/14 tax year. I did this on the Basic PAYE software as I did not have access to the previous payroll software/data.
However, the EYU hasn’t registered with HMRC. They have asked that I submit another EYU as advised by HMRC but I can’t because the time limit has lapsed for an EYU for 2013/14.
So I am not too sure what the next step is. I have the submission references for the EYU in 2016 but I have no idea why they didn’t update with HMRC.
Any pointers would be great. Thanks
Additional info if you’re interested:
The client was going through financial difficulties and didn’t pay too much attention to the outstanding balances at HMRC. The payroll increased significantly towards the end of 2013, early 2014 so the error wasn’t identified despite the much larger figure - because payroll as a whole increased dramatically. The previous accountant was expected to resolve the 2103/14 issue with HMRC but didn’t do anything.
Eventually, they got VC funding and were now looking to pay their debts and found out that they had a much bigger bill from HMRC than they expected. That's when they appointed us to do their payroll.
At the beginning of the 16/17 tax year (April 2017) the client was bought out by a US tech giant and the issue was transferred to their accounting department and our service was terminated. The tech company’s payroll department has now come back to me to fix this issue and I am at a loss as to how to do it.