The ATT asks me every year what percentage of my clients have I never met face to face.
In the past I've considered "face to face" means "in person". But maybe it doesn't. An increasing number of them have been "met" over a Teams or Zoom call. I've been able to verify that their photograph from their passport/driving licence matches the person I saw online.
I've emailed the ATT about this, and said my percentage answer might be 0 if they agree that those online methods are "face to face". However, I'm not hopeful of getting an answer very fast, so I had to file my registration application today, to ensure I met the deadline.
How would you interpret this question?