We have one client that uses QB Desktop, we have an accountant's copy and have been preparing the VAT return on this then manually logging on to HMRC online services to file their VAT return.
Aug 19 is the first quarter effected by MTD, we followed the set up and filed the return (or so we thought !!). We can see the return is showing as overdue online and the direct debit hasn't been collect.
Just got off the phone to QB support and they have advised that we cannot file the return on the accountants copy !!
Does anyone no if this is true? All gelp gratefully received !!