I recently (against my better judgement) accepted to act as accountant for a friend who really doesn't have that complicated a business.
However everything I ask him to do / tell him to do I get push back from him, and I mean everything. For example he wont use the online accounting software as he can't see the point of it as he has always just used excel and doesn't see why he now needs to change. He argues over every expense that I tell him he can't claim. And its just getting too much but he is good friend otherwise and I want shot of him as a client. He is an IT contractor and so it needn't be that difficult at all.
Any advice on any soothing words I could use to move him on? To be honest I don't want to give him the opportunity to offer to change his ways.