Share this content
7

Furlough Claim rejection

New clients we can’t claim furlough for staff

Didn't find your answer?

A new client came to us mid April after previous agent said they were to busy as a payroll only service.

Client has had difficulty getting Paye authorisation which came through last week. Tried to lodge claim and says not available.

Sent early enough application for paye so can show they applied but repeated letters being sent to client. Staff paid from February no RTI report filed till 31 March 2020. Quite clear but under rules for application 

has anyone appealed, been successful and can share any guidance. 

Thank you in advance

Replies (7)

Please login or register to join the discussion.

avatar
By Paul Crowley
04th Jul 2020 10:13

Rules is rules
Johnny come lately may get far less sympathy than a 20 year old annual basis rejection

Thanks (0)
RLI
By lionofludesch
04th Jul 2020 10:27

To be successful, you'd need to show that HMRC dragged its heels in issuing the PAYE reference and the client acted with all due haste.

Depending on the facts, it's worth a go. What is there to lose ?

Thanks (0)
avatar
By Crouchy
04th Jul 2020 11:08

if you are saying the client applied for PAYE registration, but was unable to file RTI returns because HMRC hadnt processed the application correctly or provided the PAYE references in time, then yes you can appeal

we had a client in a similar position, we'd applied for PAYE registration 3 or 4 times since october 2019 before HMRC finally stumped up the references after 19 March

Our client was clearly prevented from fulfilling their filing requirements by HMRC's failings, the appeal was successful and the client was able to claim CJRS

you will need proof of the application for PAYE registration - we used the email acknowledgements that HMRC provide when an application is submitted online, if you dont have this you have no chance.

In our clients case HMRC had emailed us requesting further info to process the applications, so we were also able to provide this and our replies as further evidence

to appeal you'll need to call the coronavirus helpline and run through the position. you'll need to speak to an employer tech level 3 or above who will be able to escalate the case to review panel to decide on eligibility. needless to say you wont get straight through and will need a call back

you'll need to persevere, we went through the helpline 3 or 4 times before we found someone who fully understood the position and was willing to help, there were a few jobsworth who didnt want to help at all

the whole process is not quick it took about 2 months from first appeal to getting a successful result

if you PM me I'll give you the email address of the HMRC officer who helped get the claims through - not often that I praise HMRC, but he was one of the good guys

Thanks (3)
Replying to Crouchy:
Callan Group
By stephenward69
04th Jul 2020 12:23

There should be a option for platinum replies as this would be one I would give you: thank you very very helpful.

Thanks (2)
Replying to Crouchy:
avatar
By Paul Crowley
04th Jul 2020 14:16

If you had a success, might be helpful to start a new thread. Others could benefit.

Thanks (0)
avatar
By Paul Crowley
04th Jul 2020 14:05

When did client actually get the PAYE reference numbers? As in what precise date?
When did application for PAYE scheme go in to HMRC?

Thanks (0)
Replying to Paul Crowley:
avatar
By Crouchy
06th Jul 2020 09:19

rec'd on 30 March, RTI brough up to date that day

Thanks (0)
Share this content

Related posts