I have to process my first weekly furlough pay. I know this has been asked already but I've got to file today and am tearing my hair out.
Obviously if we process 100% of salary then tax/ni/pension etc applicable to 100% when employee will in reality only receive 80%. Client cannot afford to top up to 100% as self employed herself with no income. I feel if we enter 80% as gross then the furlough rebate will be 80% of 80%.
I've rung the employers helpline who said I need to speak to the Covid-19 team who deal with these questions. Was given 0800 0241222. I've rung that, it's rubbish. Every option said to press 1 which I eventually did and after a message it hung up.
I've emailed Moneysoft who have kindly replied quickly to say they have no idea, no one does.
What's everyone going to do for weekly staff that have to processed today/tomorrow please?