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Furloughed employee submission - ePAYE number

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I read this in the guidance - what is an ePAYE number, we have been using Payroll Manager to send RTI

To claim, you will need:

  • your ePAYE reference number
  • the number of employees being furloughed
  • the claim period (start and end date)
  • amount claimed (per the minimum length of furloughing of 3 weeks)
  • your bank account number and sort code
  • your contact name
  • your phone number

Replies (28)

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By mbee1
27th Mar 2020 11:49

I thought, initially, that the apostrophe was missing but that would have made it grammatically incorrect. Not sure now.

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By andrewjlane
27th Mar 2020 11:48

I thought the same thing when I saw it. There's a possibility that it's a typo as I've never heard that term before (though I appreciate there is an ePAYE service).

Hopefully someone with better contacts than us will seek clarification. I'm going to try!

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By kathyray
27th Mar 2020 11:55

I've just logged on to ask this very question - it took several readings before it registered. I really hope they aren't inventing a new hoop for us to jump through....

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RLI
By lionofludesch
27th Mar 2020 12:05

Even if the e is a typo, are we looking for the PAYE reference or the Collection reference ?

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By Cheshire
27th Mar 2020 12:10

I popped the question on to the online chat box with CIPP but they have stated they cannot help as I am not a member. Worth a try, but we are clearly not 'all in this together'! Im sure a few people on here are members and might be able to get an answer.

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Replying to Cheshire:
Kevin
By kjmayes
27th Mar 2020 14:02

unfortunately they only seem to be interested in what they can sell at the moment rather than helping the payroll profession get through this.

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By Sarah P
27th Mar 2020 12:17

Surely just the PAYE reference? But we're all guessing at this stage...

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JCACE
By jcace
27th Mar 2020 12:25

Maybe the e stands for employer

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By moboffsol
27th Mar 2020 12:47

Is the portal open yet? One of my clients seem adamant it is?

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Replying to moboffsol:
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By paul.benny
27th Mar 2020 12:59

Then I'm sure your client can make the claim himself...

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Replying to moboffsol:
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By Cheshire
27th Mar 2020 13:54

Ask for a link. That will shut him up.

I put some feelers out but even my contact at HMRC has now gone quiet!!!!

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Kevin
By kjmayes
27th Mar 2020 14:01

The e stands for employer. It will be your PAYE reference number that you use.

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Replying to kjmayes:
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By kathyray
27th Mar 2020 15:34

Thanks for this. Just to clarify - is this your opinion or have you had that confirmed?

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By Graham Coster FCA
27th Mar 2020 19:51

I have found the following link on Google - https://www.tax.service.gov.uk/pay-online/epaye. This will take you to a screen asking if you want to login to 'Pay your employers’ PAYE and National Insurance' and then to the Government Gateway to sign on with your Employer Gateway Id. It will be good to see this clarified or confirmed by HMRC.

This suggests that Agents may not be able to claim on client's behalf as they do not have access to this account.

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Replying to Graham Coster FCA:
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By proactivepaul
28th Mar 2020 09:10

Using my other (IT Consultancy) company, I logged in to

https://www.tax.service.gov.uk/pay-online/epaye

it instantly morphs into my regular dashboard at

https://www.tax.service.gov.uk/business-account

There is nothing on the page about ePAYE just the standard CT and PAYE and VAT boxes, with all the standard links that I'm used to.

We are no further forward on knowing what an ePAYE number is.

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By Whosane
06th Apr 2020 13:13

Hi,
I have the same question however the best i can say it’s probably the employers own online account as it states the following:

Who can claim
You must have:

created and started a PAYE payroll scheme on or before 28 February 2020
enrolled for PAYE online - this can take up to 10 days
a UK bank account
Any entity with a UK payroll can apply, including businesses, charities, recruitment agencies and public authorities.

Therefore at this stage it is only an assumption whether this can only be applied for by employers directly.

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By pnown
07th Apr 2020 21:24

I have received a number of queries on this issue too at Mercia and like many of you wondered if it was a typo then thought maybe the HMRC person putting this together does not understand.. but now am thinking that maybe given the this latest 4/4/update that stipulates that the Employer must be online registered for PAYE whether this is what they mean ...and that this can take 10 days. Given that all the documentation seems to be silent on agents.. is of great concern... are they expecting all employers to do this directly using their own PAYE online? any views or insight on this matter gratefully received

BTW - do not bother with HMRC webinars on this .. yesterday's was frankly appalling !

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By andrewjlane
07th Apr 2020 21:43

As a follow up, after the update on Friday 4th April we have concluded that it is best to set up an online PAYE account for each client we undertake payroll for. We haven’t really needed these before as our agent account has been sufficient for most purposes but have decided that it’s good practice to now have one as a matter of course fro each client. Each one takes literally 4 minutes to set up though you then have to wait the ten days for the activation code. The problem accounts are the ones that have previously been set up but the client has forgotten or mislaid their log in details. Recovering those from HMRC is a challenge to say the least.

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Replying to andrewjlane:
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By moboffsol
07th Apr 2020 22:03

Do the activation codes go to the employers are can we request them to come to us (agents)

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Replying to moboffsol:
My photo
By Matrix
07th Apr 2020 22:11

They go to the address registered for PAYE which is mainly the trading address which is closed. I am changing to the Director’s home address.

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By andrewjlane
07th Apr 2020 22:12

You can check and amend the correspondence address as agent on your agent portal

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By moboffsol
08th Apr 2020 12:50

Has anyone else just received an email update which sounds like agents will be able to file on employers behalf through the portal?
Or am I reading it wrong?

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By moboffsol
08th Apr 2020 12:50

Has anyone else just received an email update which sounds like agents will be able to file on employers behalf through the portal?
Or am I reading it wrong?

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Replying to moboffsol:
RLI
By lionofludesch
08th Apr 2020 13:08

moboffsol wrote:

Has anyone else just received an email update which sounds like agents will be able to file on employers behalf through the portal?
Or am I reading it wrong?

Yes - me.

I particularly like the bit about making it easy to self-serve so that they don't get a boat-load of enquiries.

The penny's dropped at last !!

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Replying to lionofludesch:
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By moboffsol
08th Apr 2020 13:13

I'm just in the process of setting up paye online for individual clients, do you think I'm wasting my time judging by the email?

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By [email protected]
08th Apr 2020 13:21

Coronavirus (COVID-19) Job Retention Scheme
During this webinar we’ll be taking a look at:
• furloughed workers
• who can apply for the scheme
• following the rules of the scheme
• how much may be claimed
• how to claim and what you’ll need to claim.

https://links.advice.hmrc.gov.uk/l/eyJhbGciOiJIUzI1NiJ9.eyJidWxsZXRpbl9s...

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By [email protected]
08th Apr 2020 13:37

From email received,

HMRC is working at pace to deliver the service that will allow businesses to make a claim. Businesses, and agents that are authorised to act on behalf of clients for PAYE matters, will be able to claim. However, file only agents, including Payroll Bureaus, will not be able access the service due to data protection reasons.

We are ready to launch on 20 April. This will be made public shortly, at which point we will be contacting businesses to advise them what they need to do.

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By Malcolm Veall
09th Apr 2020 09:08

Amusingly, we as PAYE agents, have not received the email of 8th April from HMRC - but a client has received it, addressed to them as agents.

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