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Giving Advice

Why bother ?

This is a genuine transcript of a conversation with a client who visited today.   The guy's no muggins (or, at least, I thought not) - his company makes £40000+ from a few days consultancy work a month in retirement.

Me   Did you not listen to what I said last year ?

Client  No.

Me    Did you read the letter I sent reiterating the advice ?

Client   No

Me    [sigh]

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By zebaa
22nd Feb 2017 16:34

You can lead a horse to water but you can't make him drink. You did your best. That's all.

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By Ruddles
to zebaa
22nd Feb 2017 16:45

You can lead a client to the solution but you can't make him think.

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22nd Feb 2017 16:38

It's infuriating isn't it?!! Some clients are interested in their tax bill and their accountants bill (in that order) and that's pretty much it! When I occasionally get a client who is genuinely interested in their figures (rather than some 'know it all' who tests you on something that was in the Financial Mail on Sunday last weekend!) it's quite refreshing!!

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By 356B
22nd Feb 2017 16:48

Tomorrow I'm seeing a long standing client to say goodbye. I told him I was retiring over a year ago and suggested he find another, more local accountant. As I haven't heard from another firm, I guess he's done nothing about it. C'est la vie.

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to 356B
23rd Feb 2017 09:47

356B wrote:

Tomorrow I'm seeing a long standing client to say goodbye. I told him I was retiring over a year ago and suggested he find another, more local accountant. As I haven't heard from another firm, I guess he's done nothing about it. C'est la vie.

He'll wait till January 2018 before thinking about it!

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