I have quite a number of very simple director tax returns. For these, I find it perfectly acceptable to use the HMRC free filing software.
However, for the 2019-20 returns there seems to be a bit of a glitch in the HMRC software - I wondered if anyone else had come across this?
Once I have completed the tax return on the HMRC website, I then get the option to save/print a copy of the return. Obviously I do this, so my client can approve the return. However, the "save / print" option opens the return in the same window. Once I have saved the return, I then need to return to the tax return - the only way to do this is to click the back button on my browser.
It's very annoying as once my client has submitted the return, I then go back into the return on the HMRC website, click on the "submit return" page and am then told that I have made a change to the return and the submission receipt number has changed.
I'm going round in circles trying to work out how to avoid this happening. In previous years, the "save/print" option opened the return in a new window, so I could simply click on the original window once I'd printed or saved the return, and the original submission receipt number will still be valid.
I hope this makes sense! I imagine it will to anyone who also uses the HMRC free filing software for self assessment returns - would be great if anyone has any advice.