Goodbye Taxfiler...

IRIS kills off Taxfiler, 30 days notice!

Didn't find your answer?

Oh well.  Without any great surprise Taxfiler bites the dust: another succesful acquisition by IRIS following the well trodden path of 'massively raise prices, run for 2-3 years, then force people to swap to IRIS'.

30 days notice..and in my case 27, as I only noticed when I logged in to Taxfiler after a few days off.  Hopefully the data all comes across properly.

Wonder how much I can expect my bill to go up by next year?  25%?  50%?

Replies (20)

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By wilcoskip
15th Feb 2024 18:56

We’re in the middle of moving everything over to TaxCalc, so weren’t quite ready to quit Taxfiler/Elements completely.

We found the migration pretty straightforward, but did encounter a glitch. IRIS resolved it, but it did take a few days. I’d suggest migrating sooner rather than later.

I fully expect price hikes/bad product etc, but hopefully we’ll be completely on TaxCalc before too much longer.

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By Leywood
15th Feb 2024 19:45

If only you had kept up with this forum, you would’ve had a lot more than 27 days notice ;-/ At least you’ve got through silly season.

Some interesting commentary on its replacement or suggestions for an alternative on here in the last few weeks and months.

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By AdamJones82
15th Feb 2024 21:39

Staying with Elements, it will take a year or two of increases for it to match Taxcalcs prices (who by then will have gone up even more)

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By johnthegood
16th Feb 2024 06:02

not had the dreaded email yet, but it sounds like it should be fine.....

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By Gone Sailing
16th Feb 2024 12:03

I was put off from IRIS by the onslaught here (Aweb) after the takeover of Taxfiler, and of course the immediate doubling of the price of Taxfiler.

Having not taken up any form of practice management, for a variety of reasons including good in-house processes, this will be an interesting time, but it's not what I planned for 2024.

The test will be whether the software developers have ever been in an accounting practice and know what happens in real life.

I remain open.

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By Ken Howard
18th Feb 2024 12:43

Just got the same 30 day notice so starting to look at the transition. Not sure about pricing though. The email and FAQs say you stay on the same price, but I'm currently paying £38 for unlimited clients and yet the subscription screen for the new system says £38 for 100 clients. Not a good start! I've sent them an email to ask, but just wondered if anyone on here could confirm.

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Replying to Ken Howard:
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By AdamJones82
18th Feb 2024 13:07

I'm paying the annual equivalent of £38 pm (less discount for paying annually) for unlimited.
I started using Elements quite early on in a soft launch period and on a what is called Tax&Accounts product. This seems to be what Taxfiler customers get put on to as well I assume?
This product is not available for new customers who aren't previous Taxfiler ones, only the ones you can see on the website.
Will be interesting how many years the combined product at a lower price is available for!!

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Tom Herbert
By Tom Herbert
20th Feb 2024 10:41

At the risk of being accused of self-promotion, here are a few questions from the forum I put to IRIS last year about the migration:

https://www.accountingweb.co.uk/tech/practice-software/iris-answers-taxf...

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By 0098087
20th Feb 2024 14:10

The notes tab is only visible if you upgrade to their practice management suite. I use Accountancy Manager so why do i want that. Not happy at all.

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By Andy556
03rd Mar 2024 12:45

Have you seen the new pricing on Iris Elements website. It looks like they will price match Taxfiler for one year but if you look at the new customer pricing it's maximum 100 clients without contacting them for a quote and £1,136 + VAT per year for accounts/tax for 100 clients so nearly 3 times the cost already and changed unlimited down to 100

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By 0098087
03rd Mar 2024 13:08

I don’t want accounts and I have more than 100 clients. Still [***] about notes not being visible unless I upgrade when they said it would be. And anyway. After mtd clients will probably not want us. Be Tim for retire,ent

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Replying to 0098087:
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By Andy556
03rd Mar 2024 13:21

The tax part is £1,100 by itself, the accounts part is only £36 so still quite the jump

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By 0098087
03rd Mar 2024 13:44

£100 a month. Any other suggestions for software? And anyway, do people see a drop off in clients using us after mtd comes in in 2026?

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Replying to 0098087:
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By DKB-Sheffield
03rd Mar 2024 14:05

0098087 wrote:

£100 a month. Any other suggestions for software? And anyway, do people see a drop off in clients using us after mtd comes in in 2026?

There are lots of other software options discussed daily on here. However, if your ceiling is £1,136 p/a for 100 clients, I think you'll be struggling. Absolute is one... many others will be comparable or dearer. It depends on why you use Taxfiler... is web access important... if so, you're extremely limited.

On Q2... why would clients stop using you once/ if MTD starts in 2026? Are you buying the 'party line' that MTD will be easier for taxpayers? I'm not! In fact, I foresee clients needing us more regularly when/ if it happens.

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Replying to 0098087:
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By Andy556
03rd Mar 2024 14:09

I'm going off customer service now rather than cost. TaxCalc seems the best from what I've heard. Think it's costing me £1,650 per year for unlimited. Bit of an increase from £775 for Taxfiler (2 users) but prefer to pay more to a company who isn't IRIS. Hopefully I won't need to change again if TaxCalc are reasonable.

I doubt clients will do things themselves when MTD comes in, if they wanted to do that they'd do it already

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Replying to Andy556:
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By 0098087
03rd Mar 2024 14:24

What will it be for more than 100 clients? Sorry, I realise that £1100 isn’t a lot for 100 but it’s the cost for more that I’d be interested in. Re mtd, if everyone has to file quarterly how could we be expected to get everyone filed correctly in time as just about everyone I deal with who doesn’t use software now don’t have a clue. I think we will be doing their books four time a year instead of once. It’s getting it filed in time that is my fear

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Replying to 0098087:
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By Andy556
03rd Mar 2024 15:36

No idea about the cost for more than 100. They hide that and ask you to contact them.
Someone with common sense will realise the info the get from quarterly submissions direct from clients will be nonsense and they won't want to pay 4 X in accountancy fees so can't see that happening without changes

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By 0098087
03rd Mar 2024 15:50

Hmrc common sense. Never happen. This is why mtd is a waste of time. Problem is clients won’t understand why it’s wrong. And who has time to show them what to do?

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By Gone Sailing
04th Mar 2024 09:38

I don't understand why 'Proposal Manager' and 'AML' are not in the basic price for 'Practice Manager'.
It's like going to buy a car, you get the price, then notice there are no wheels, "Oh, you want wheels? then that's £....., then you notice there are no seats, "Oh, you want seats? well.....".

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By Craigy1874
04th Mar 2024 10:07

Would not even entertain using Iris Elements, make the move now before you regret it.

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