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Has anyone moved from Taxfiler since the takeover?

Will it be left to wither like other IRIS buyouts?

Didn't find your answer?

At first the price increase didn't bother me too much. It's still cheaper than other agent filing software and the PM add-on was soon to be released we were told.

Now almost 9 months later still no sign of the PM add-on and nobody seems to be beta testing, so it will be at least a year since the increase before the PM is released.

I am starting to spot a familiar pattern. IRIS buys a firm, the price is increased, the product is mothballed to all intents and purposes and you can end up being locked into a long contract.

I am considering what to do once we get January out of the way; just wondered what others thought?

Replies (14)

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RLI
By lionofludesch
30th Dec 2019 18:14

Not me. They've not upset me enough to make me move.

Yet.

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By carnmores
30th Dec 2019 20:01

I did ask them specifically about PM last week. The answer was not absolutely clear. I have noticed of course that their accounting online solutions are linked as well asQBO to the accounts section so this has obviously affected other promised developments. Also iris openspace has been added as a tab which I suspect is useless to the vast majority of its users. I venture that this software is so ahead of its rivals that they wont mess it up but with Iris you never know. If they do i will try and take action something i bitterly regret now doing post Freeway PAYEMaster i wont make the same mistake twice, got the message Iris?

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Jennifer Adams
By Jennifer Adams
02nd Jan 2020 14:22

The place to find out what is happening is Accountex in May.

Last 2019 event the people on the stand were showing a version of the PM and saying that it would be on its way.

Like 'loin' I'll stay until they upset me.

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By Cloudcounter
02nd Jan 2020 14:55

Past experience (lots of it, unfortunately) tells me that Iris will either bump the price beyond reasonable, abandon the software to a virtual dead end or both. It's the fourth time that this has happened to me, and all I'll do for now is make sure that I'm ready when the time comes. It took three or four years the last time that they bought out my tax supplier, and it pretty much continued to function as before, so there was no reason to change.

With the price rises, there is always a level that I'd accept and one that I wouldn't. Inevitably Iris crossed that line but I was ready to move on, and suspect that I wasn't alone in that. There was nothing to be gained by moving earlier.

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Replying to Cloudcounter:
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By carnmores
02nd Jan 2020 17:19

message from Taxfiler support

Hello Nick,

Yes, it has been delayed beyond the initial anticipated release, and I am very sorry for that.

The actual release date has not yet been confirmed since it is going out to our Early Adopters/has gone out to our Early Adopters via the Product Team, and the EA responses will decide where we are with the full client wide release.

We will endeavour to keep you as up-to-date as possible regarding its full release.

Please also review the Newsletter and our media pages - Facebook and Twitter, where any such information should also be dispayed when there is more detail

make of this what you will , but this reply is not acceptable to me

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Replying to carnmores:
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By adamsmith72
02nd Jan 2020 18:14

Just confirms it's going the same way as other Iris takeovers.

This needs the GIF with Jeff Goldblum saying "well there it is"

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By JD
03rd Jan 2020 18:00

Does anybody know any good developers that could build a tax filer replacement, perhaps funded and owned by the Aweb collective - just putting it out there...

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Replying to JD:
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By johnhemming
03rd Jan 2020 21:03

What does tax filer do?

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By exceljockey
20th Jan 2020 13:55

Self-assessment tax returns for the 2020/21 tax year are still not up on Taxfiler. I have always used Taxfiler to give clients an indication of what their tax is likely to be based on salary/dividends taken to date. Now I have to do it in Excel which is a little more time-consuming.

I get the feeling it is time to look for something else. It's a shame as it was good while it lasted.

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Replying to exceljockey:
RLI
By lionofludesch
20th Jan 2020 14:13

Excel ? It's just a ball-park figure. A ffag packet is fine.

If there's a feature I'd like, it's the ability to enter up data during the year, rather than having to wait until after the year's ended.

I'm thinking P45s, dividends as received, self employments etc.

As it stands, I'm making paper notes and keeping them on file until I can enter them up on the software.

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Replying to exceljockey:
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By carnmores
20th Jan 2020 14:41

why should they put up 20 21 when we havent reached the year end yet for 19 20 and there is a budget to come and doubtless many tax changes to come.

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Replying to carnmores:
RLI
By lionofludesch
20th Jan 2020 14:48

carnmores wrote:

why should they put up 20 21 when we havent reached the year end yet for 19 20 and there is a budget to come and doubtless many tax changes to come.

Fair point. Other than death, you can't file it for another 14 months.

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By dnicoll
13th Mar 2020 22:32

I've looked at this discussion with interest as I'm looking at software and was thinking seriously about Taxfiler.

However - their accounts are now overdue with Companies House.

That worries me enormously.

Think I might have to go elsewhere.

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Replying to dnicoll:
By Tim Vane
13th Mar 2020 23:15

dnicoll wrote:

I've looked at this discussion with interest as I'm looking at software and was thinking seriously about Taxfiler.

However - their accounts are now overdue with Companies House.

That worries me enormously.

Think I might have to go elsewhere.

Really, it worries you? LOL, there speaks somebody who deals too much with SMEs! Privately owned billion pound entities like IRIS don't worry too much about Companies House filing deadlines. Their group and subsidiary accounts are probably late every year, given the number of companies they keep acquiring. Must be an auditor's nightmare!

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