12/08/2021 12:05: receive email - nnnnnnnn Confirmation statement 10/08/2021 Companies House eReminder Service "Your confirmation statement is due for filing. It should cover a review period which ends on 10/08/2021 and must be delivered to Companies House by 24/08/2021."
12/08/2021 13:53: receive email - (CS01) Confirmation statement received for Aaaaaaa Limited
12/08/2021 13:54: receive email - Payment successful for Aaaaaaa Limited "for submission of (CS01) Confirmation statement"
... and yet, today we received a repeat of the first email above (absolutely identical in every word) - which therefore includes in bold in a box "Failure to meet the above deadline may result in the Registrar starting the process to strike your company off the register. It is also a criminal offence not to file a confirmation statement within 14 days of the end of the review period. If prosecuted, officers may face an unlimited fine"!
Client NOT happy - despite my pointing out the cop-out line in the email that says "Please ignore this email if you have already delivered the confirmation statement or recently made an application for strike off."
You might think (but I couldn't possibly comment in the words of that great TV series) that a) filing within an hour of receiving first reminder, and b) their system having acknowledged receipt (and payment) within another hour ... that there's no need to send a further (threateningly phrased) reminder; but it looks like Co's House are now as lazy as HMRC and that their systems are being infected with the same fragility and inaccuracies endemic across govt IT systems.
Has anyone else had the same (or similar) problems?