When I tried to log in to HMRC to file SA Returns this morning in the usual way, I found that the Government Gateway had been re-configured, and I am no longer able to access my online agents account,
When I do, I am taken to a screen with the following message.
"The tax account is not yet available for agents to manage their clients' tax affairs."
I have tried phoning the Online Services Helpdesk, but all I get is a recorded message saying they are too busy to answer. I have emailed, but no reply.
Is anyone else having this problem? Is it a temporary glitch? Does anyone know a way round it?
The problem is urgent, as it's the height of the Tax Return season, and I'm now locked out of my online account!
Any help would be appreciated.