I’m a tax adviser supervised by HMRC for MLR, and have been for about the last 8 years. Usually HMRC sends me a reminder message to renew a few weeks in advance, we pay, and all is well – our renewal is on 31st August each year.
Yesterday, out of the blue I received 2 identical messages on the online site saying my supervision has expired for not paying, and my supervision was cancelled on 31st August 2020! The facts are that yes, I haven’t paid and yes, I’m an idiot for not setting up a standing order, but in mitigation I had no reminder last year for the first time ever.
Last year as assistance to businesses affected by COVID, HMRC offered a deferral of payments (https://www.gov.uk/guidance/get-a-payment-deferral-or-deregister-from-money-laundering-supervision-due-to-coronavirus-covid-19), which very clearly states that we don’t have to do anything to get 6 month’s grace on payment, and that they will e-mail with a new due date for payment. As I didn’t get the normal reminder, I didn’t pay on time but that should have automatically triggered the deferral scheme and I have had no messages whatsoever about a new due date.
So, any suggestions what I should do now? I’ve e-mailed [email protected], as I can’t get through on any phone lines to the MLR people at HMRC. The message last night said I can write and ask for a review within 30 days, but the information seems to suggest that I shouldn’t trade in the meantime, which will be a disaster given the amount of work I have in progress. Applying again would seem to require me to admit I’ve been trading without supervision for a year, which probably won’t go down well.
It does seem a bit off that a scheme introduced to make things easier for supervised companies during the chaos of COVID actually causes more stress and gives a nice kick in the nuts instead!
*This question has been posted anonymously upon request.*