“Hey Alexa, submit my tax return!”
Okay, we’re a long way off from that ever happening, but HMRC is actually using Amazon’s oh-so-helpful virtual butler to help “tech-savvy taxpayers to renew their tax credits.
Alexa-users can beckon the overtasked robot to “open HMRC”. It should be noted that Alexa isn’t actually renewing the tax credits, but is opening the HMRC’s app where the user can then renew their tax credits, check tax credit payment schedule and find out how much they have earned for the year.
According to The Telegraph (behind a paywall), an HMRC spokesperson said the tax office is “exploring the possibility of developing software that would allow applications to be made solely through the device”.
What do you think? A good way to help more people engage with HMRC? Do you think we will eventually hear “Alexa, submit my tax return”? Or with taxpayers being able to use Alexa for guidance when completing their application, will the plucky device become the virtual ‘man down the pub?’
Comment below or tell Alexa...